NLU Framework Optimization via Configuration Vector Analysis

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Solution Overview

Problem

Current natural language understanding (NLU) frameworks face challenges in comprehending complex natural language utterances and require improved explainability and optimization to enhance operational efficiency and adaptability to various communication channels and styles.

Innovation Solution

A modeling and optimization system leveraging machine learning techniques and linguistic theory to model and optimize the interactions of NLU framework components, enabling systematic modification and evaluation of their impact on performance, and automatically determining optimal configurations for enhanced understanding and computational performance.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If deep learning algorithms are used to improve natural language understanding capability, then the ability to comprehend complex utterances is improved, but the computational resources and time required increase

Engineering Contradiction:
Improvenatural language understanding accuracyVSAvoidcomputational resources
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The NLU framework is divided into multiple independent components including intent classification, entity extraction, and sentiment analysis modules. Each component processes specific aspects of the utterance separately, allowing for optimized resource allocation and parallel processing that reduces overall computational overhead while maintaining understanding accuracy.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary processing steps such as text normalization, tokenization, and feature extraction before main analysis. This preprocessing organizes the input data into standardized formats that enable more efficient processing by downstream components, reducing the computational burden during the main understanding phase.

Inventive Principle:
Principle #10Preliminary action

2Measurement precision

If more NLU framework components are added to improve understanding capability, then the ability to handle complex utterances is improved, but the system complexity increases

Engineering Contradiction:
Improveutterance understanding accuracyVSAvoidframework complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The framework is segmented into modular components with well-defined interfaces and responsibilities. Each module (intent classification, entity extraction, etc.) can be independently configured, trained, and maintained. This modular architecture reduces overall system complexity by allowing targeted optimization of individual components without affecting the entire system.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The framework employs universal processing pipelines and standardized data formats that can handle multiple NLU tasks through the same infrastructure. Common functionality such as text preprocessing, feature extraction, and result aggregation are shared across different components, reducing redundancy and simplifying the overall system structure.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Productivity

If configuration optimization is performed manually to improve performance, then operational efficiency can be improved, but the time and expertise required increase

Engineering Contradiction:
Improveoperational efficiencyVSAvoidoptimization time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system includes automated configuration optimization capabilities that perform self-tuning of hyperparameters, component selection, and resource allocation based on performance metrics and workload characteristics. This self-service optimization reduces the need for manual intervention and expert knowledge while maintaining high operational efficiency.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The framework implements continuous feedback loops that monitor performance metrics and automatically adjust configurations based on observed outcomes. This feedback-driven optimization enables the system to adapt to changing conditions and improve performance over time without requiring manual reconfiguration, saving both time and expertise resources.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12175196B2Operational modeling and optimization system for a natural language understanding (NLU) framework
Publication Date: 2024.12.24 SERVICENOW INC
  • US12175196B2 patent drawing
  • US12175196B2 patent drawing
  • US12175196B2 patent drawing

AI summary

A natural language understanding (NLU) framework includes a modeling and optimization system that enables enhanced understanding and explainability to the operation of the NLU framework. The NLU framework includes a configuration vector storing settings of various components that may be applied during NLU inference of an utterance, such as which components should be activated or deactivated, as well as which numerical values (e.g., threshold values, coefficients, weight values) that are used by these components during operation. By using this configuration vector to systematically disable and adjust numerical parameters of the components of the NLU framework, and then determining the performance of the NLU framework in these configurations, the modeling and optimization system determines relationships between, as well as the relative importance of, the components of the NLU framework. The modeling and optimization system automatically determines or optimizes configurations for the NLU framework to accommodate various NLU performance and/or resource constraints.