Non-Audio Identifier Transmission for Caller Information Access
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Solution Overview
Problem
Existing systems require manual entry of information during calls or transactions, which is tedious and not portable across different parties, and do not allow for easy access or sharing of information between callers and recipients, especially for first-time interactions or telemarketers.
Innovation Solution
A computer-implemented method that transmits a non-audio identifier during a phone call, allowing access to the caller's stored information on a server, which can be accessed by the receiver, enabling secure and efficient retrieval of various types of information such as medical, billing, and preference data.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If information is stored locally at the recipient (e.g., Amazon account system), then the recipient can access their own information quickly, but the information is not available to other parties and cannot be shared easily during calls
Solution Approach 1:
The patent introduces a server as an intermediary between the caller and recipient. The server stores information associated with the caller's identifier and provides it to the recipient during calls. This mediator enables both quick access (through automated retrieval) and information sharing (by making data available to multiple parties), resolving the contradiction between fast access and sharing capability.
Solution Approach 2:
The patent transitions from local storage (single-point access) to cloud-based server storage (multi-point access). By moving information from the recipient's local device to a centralized server accessible by multiple parties, the system enables information to be shared across different dimensions (multiple users, multiple devices) while maintaining quick access through automated retrieval systems.
2Reliability
If manual entry of information is required during calls, then information accuracy can be verified, but the process is tedious and time-consuming
Solution Approach 1:
The patent implements preliminary action by pre-storing information (such as credit card details, billing information, and personal data) on the server before the call occurs. During the call, this information is automatically retrieved and presented to the recipient, eliminating the need for manual entry. The system verifies information accuracy through the pre-stored data while significantly reducing call duration.
3Ease of operation
If information is stored in a centralized system, then access is convenient, but security risks increase and user control over information sharing is reduced
Solution Approach 1:
The patent implements dynamic control mechanisms where the caller can adjust information sharing permissions in real-time during calls. The system allows the caller to grant or revoke access to specific information categories (e.g., billing info, personal details) based on the current interaction context. This dynamic approach maintains security while preserving convenience, as the centralized server provides easy access but with adaptable security controls.
Solution Approach 2:
The system incorporates feedback mechanisms where the caller receives notifications and can control what information is shared with the recipient. The server provides feedback loops that allow the caller to monitor and adjust information sharing settings, ensuring security is maintained while preserving the convenience of centralized storage and access.
Data Source
AI summary
A computer implemented method includes making a phone call from a sender to a receiver and providing a non-audio identifier to the receiver in a phone call signal of the phone call. The non-audio identifier provides access to information of the sender by the receiver.