Non-real time call system for reducing user psychological burden
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing communication systems fail to reduce the psychological burden on users during the process of initiating a telephone call or data communication, as they often require both parties to be actively available and responsive, leading to discomfort and inefficiency.
Innovation Solution
A communication system that allows for non-real time call requests without forcible ringing, enabling users to initiate and respond to calls or data communications at their convenience, with features like non-real time call sending, receiving, and responding mechanisms that display call information and allow users to respond at any time without immediate interruption.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If traditional real-time call systems are used, then immediate communication can be established, but users experience psychological burden and must be available simultaneously
Solution Approach 1:
The calling party sends a call request in advance without immediate ringing, allowing the called party to prepare and respond at their convenience. This preliminary action eliminates the need for simultaneous availability while still enabling communication establishment.
Solution Approach 2:
The system dynamically adjusts the call establishment process based on user availability. Instead of forcing immediate connection, the system allows flexible timing where the called party can accept or decline the call based on their current state, making the communication process adaptable to user needs.
2Productivity
If both parties must be actively available for calls, then communication efficiency is improved, but user flexibility and time management are reduced
Solution Approach 1:
Call requests are sent in advance allowing users to prepare for communication at their convenience. This maintains communication efficiency by ensuring both parties are ready when the call is established, while simultaneously providing time flexibility for users to manage their schedules.
Solution Approach 2:
The system provides feedback mechanisms where users can indicate their availability status and respond to call requests. This feedback loop enables efficient communication scheduling while respecting user time flexibility, as users can provide advance notice of their availability.
3Loss of time
If immediate call establishment is enforced, then time efficiency is improved, but user comfort and willingness to communicate are reduced
Solution Approach 1:
The system sends call requests in advance without immediate ringing, reducing the time pressure on users. Users can review the request and decide when to respond, improving comfort while still establishing communication relatively quickly once both parties are ready.
Solution Approach 2:
The system provides a cushion period between sending the call request and establishing the call. This cushion allows users to prepare mentally and physically for the communication, reducing stress and improving comfort, while the overall time loss remains minimal.
Data Source
AI summary
A calling side communication apparatus includes a communication function executing means 11, a non-real time call sending means 12 for sending, in accordance with user operation, a non-real time call which is a request of telephone call which continues until a user at the other side responds or until a predetermined cancellation condition is satisfied. A called side communication apparatus includes a communication function executing means 21, a non-real time call receiving means 22 for receiving the non-real time call without entailing forcible ringing, a receiving call displaying means 23 for displaying, to a user, information about the non-real time call currently in the call reception state, and a non-real time call responding means 24 for establishing a telephone call or a data communication with the communication apparatus that sent the non-real time call, in accordance with a response operation given by the user in reply to the non-real time call currently in the call reception state.