Normative Format Mediator for Business Process Mapping

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Solution Overview

Problem

Business process providers face inefficiencies in serving multiple customers with different invoicing formats, requiring manual and costly mapping between client and provider formats, which becomes impractical as the number of clients and formats grows.

Innovation Solution

The introduction of a normative format that facilitates mappings between provider and client formats, allowing for automatic definition and transformation, reducing manual labor and enabling efficient handling of format changes by updating only the mapping between the normative and changed formats.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual mapping between client formats and provider formats is used, then mapping accuracy can be maintained, but labor cost and time consumption increase significantly as the number of clients and formats grows

Engineering Contradiction:
Improvemapping accuracyVSAvoidtime consumption
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent introduces a normative format as an intermediary between client formats and provider formats. Instead of creating direct mappings between every client format and provider format, the system uses the normative format as a mediator. This reduces the number of mapping relationships from O(n*m) to O(n+m), significantly reducing manual mapping effort while maintaining accuracy through the structured intermediary format.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The mapping process is segmented into two independent stages: (1) mapping client formats to the normative format, and (2) mapping the normative format to provider formats. This segmentation allows each mapping relationship to be maintained separately and updated independently, reducing the complexity and time consumption of format changes.

Inventive Principle:
Principle #1Segmentation

2Manufacturing precision

If separate teams and systems are maintained for each customer, then customer-specific process accuracy is improved, but operational efficiency and resource utilization deteriorate

Engineering Contradiction:
Improvecustomer-specific process accuracyVSAvoidoperational efficiency
Core Design Contradiction:
Manufacturing precisionVSProductivity

Solution Approach 1:

The patent creates a universal process platform that can handle multiple customer formats through the normative format abstraction. A single team can serve multiple customers by working with the standardized normative format, while still maintaining customer-specific accuracy requirements. The system achieves multi-functionality by processing different client formats through the same normative intermediary.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Device complexity

If a standardized format is created for all clients, then system complexity is reduced, but adaptability to client-specific format variations deteriorates

Engineering Contradiction:
Improvesystem complexityVSAvoidadaptability to format variations
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The normative format is designed with local quality by including client-specific fields that can accommodate format variations while maintaining a standardized core structure. This allows the system to have a unified standardized format for common data while preserving adaptability for client-specific requirements through optional or variable fields in the normative format definition.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS10795934B2Automatically optimizing business process platforms
Publication Date: 2020.10.06 SALESFORCE INC
  • US10795934B2 patent drawing
  • US10795934B2 patent drawing
  • US10795934B2 patent drawing

AI summary

Business process provider(s) process client data. The clients use certain formats (client formats, defined by client format fields). The client format fields instantiated in documents are analyzed. Based on this analysis, the client processes are automatically grouped into different process platforms for processing. For example, similar client processes preferably are grouped together into the same process platform, in order to increase efficiency of processing. In another aspect, the user interfaces used by the business process provider(s) may be constructed from different blocks, where the blocks are automatically defined based on the analysis of client format fields.