Notification Consolidation for Inbox Congestion
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Solution Overview
Problem
Users receive multiple redundant notifications for the same event or item, leading to inbox congestion and increased burden in managing notifications.
Innovation Solution
A computer-implemented method and system that analyzes the content of received notifications and provides a single notification by combining relevant information from multiple related notifications, updating the status accordingly, and allowing users to view older notifications if needed.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If multiple notifications are sent for the same event or item, then the user receives complete information about all status changes, but the inbox becomes congested and the user burden increases
Solution Approach 1:
The patent combines multiple related notifications about the same event or item into a single consolidated notification. The system identifies notifications that reference the same event/item and merges them, preserving all status change information while presenting it in one unified notification, thereby reducing inbox congestion without losing information completeness
Solution Approach 2:
The consolidated notification serves multiple functions simultaneously: it informs the user of the initial event, tracks status changes, provides a summary of all updates, and maintains information about the event lifecycle, replacing what would otherwise require multiple separate notifications
2Loss of information
If multiple notifications are displayed in the inbox, then all notification details are preserved, but the inbox becomes cluttered and harder to manage
Solution Approach 1:
The system merges multiple notification messages into a single consolidated notification that contains all relevant details. By combining the content of multiple notifications into one unified message, the system reduces the quantity of notifications in the inbox while preserving all essential information about the event or item
Solution Approach 2:
The consolidated notification is structured with clear segments or sections that organize different types of information (e.g., event details, status changes, timestamps). This segmentation allows all notification details to be preserved in an organized, easily navigable format within the single notification
3Reliability
If each notification status change is tracked separately, then complete tracking is achieved, but the complexity of managing multiple notifications increases
Solution Approach 1:
The system merges the tracking of multiple notification statuses into a single unified tracking mechanism. By consolidating status change tracking into one notification object, the system maintains complete and accurate tracking of all events while reducing the complexity of managing multiple separate notification objects
Solution Approach 2:
The single consolidated notification object serves as a universal container that tracks all status changes, event details, and timeline information. This multi-functional object replaces what would otherwise require multiple separate tracking structures, thereby maintaining reliability while reducing complexity
Data Source
AI summary
Computer-implemented methods for providing a single notification for display in an application from multiple received notifications are provided. In one aspect, a method includes receiving a first notification for an application and receiving a second notification for the application subsequent to the first notification, and analyzing content of the first notification and content of the second notification. The method also includes determining, based on the analysis, whether the second notification is related to the first notification, and providing, for display, a single notification includes at least a portion of the content of the first notification and at least a portion of the content of the second notification when the second notification is related to the first notification. Systems and machine-readable media are also provided.