Notification Control for Remote Work Concentration

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Solution Overview

Problem

The increasing number of remote workers continuously using IT terminals for extended periods leads to a high frequency of notifications, disrupting concentration and reducing work efficiency, as existing notification control methods do not consider the urgency of ongoing tasks effectively.

Innovation Solution

A system that calculates and compares an uninterruptibility score based on the user's current work mode and a notification necessity score based on notification attributes, delaying or preventing notifications if the uninterruptibility score is higher than the necessity score, ensuring notifications are presented at optimal times that minimize disruption.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If notifications are presented frequently to ensure users stay informed, then information delivery is improved, but user concentration and work efficiency deteriorate

Engineering Contradiction:
Improvenotification deliveryVSAvoidwork efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The system dynamically changes the notification presentation parameters based on the user's current work mode and the notification's necessity level. By adjusting when and how notifications are presented according to varying parameters (work mode, necessity score), the system resolves the contradiction between delivering information and maintaining productivity

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The system continuously monitors the user's work mode and notification history, using this feedback to intelligently determine optimal notification timing. The feedback loop allows the system to learn from past interactions and improve notification delivery while minimizing disruption to work efficiency

Inventive Principle:
Principle #23Feedback

2Productivity

If notifications are delayed to maintain user concentration, then work efficiency is improved, but information delivery timeliness deteriorates

Engineering Contradiction:
Improvework efficiencyVSAvoidnotification delay
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The necessity score parameter dynamically adjusts notification timing decisions. High-necessity notifications are presented promptly even during concentrated work periods, while low-necessity notifications are delayed, allowing the system to balance timeliness with concentration maintenance

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The system performs preliminary assessment of notification necessity and user work state before presenting notifications. By evaluating the situation in advance and preparing appropriate timing strategies, the system avoids both premature disruption and excessive delay

Inventive Principle:
Principle #10Preliminary action

3Productivity

If multiple notification attributes are considered for timing decisions, then notification optimization is improved, but system complexity deteriorates

Engineering Contradiction:
Improvenotification optimizationVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system segments the complex decision-making process into distinct evaluable components: work mode detection, necessity score calculation, and timing decision logic. This segmentation makes the complex system manageable and implementable while achieving optimized notification delivery

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS12175309B2Notification control considering remote work concentration of operator
Publication Date: 2024.12.24 KYNDRYL INC
  • US12175309B2 patent drawing
  • US12175309B2 patent drawing
  • US12175309B2 patent drawing

AI summary

A method, including: receiving, by a computing device, an electronic notification directed to a user of an electronic device; generating, by the computing device, an initial uninterruptibility score based on a current work mode of the user, generating, by the computing device, an initial necessity score based on current attributes of the notification; comparing, by the computing device, the initial uninterruptibility score and the initial necessity score; and preventing, by the computing device and as a result of the comparing, the notification from being presented to the user.