Notification Delivery via Device Selection and Acknowledgement
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Solution Overview
Problem
Existing notification systems send notifications to multiple user devices simultaneously, leading to unnecessary notifications and repetitive acknowledgment processes, as users must individually view and clear notifications across all devices.
Innovation Solution
A notification system that transmits notifications to user devices with a time delay, selecting devices based on recent activity and prior responses, allowing for acknowledgement periods to ensure only active devices receive and acknowledge notifications, thereby preventing redundant notifications across other devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If notifications are sent to multiple user devices simultaneously, then all devices receive the notification, but this results in redundant notifications and requires repetitive user acknowledgment across devices
Solution Approach 1:
The notification system sends notifications to multiple user devices in advance simultaneously, ensuring that at least one device will have the notification available when the user accesses it. This preliminary action eliminates the need for repeated sending attempts and reduces the time users spend acknowledging notifications across multiple devices.
2Adaptability or versatility
If notifications are sent to multiple user devices, then the user can access the notification on any device, but this creates unnecessary notifications on devices not currently used by the user
Solution Approach 1:
The system sends notifications to multiple user devices, which is more than the single device approach, but stops exactly when the user acknowledges the notification on any device. This partial action approach ensures broad accessibility while avoiding unnecessary continued notifications to other devices, reducing wasted energy.
3Reliability
If the user must acknowledge or remove the notification from each user device individually, then all devices are cleared, but this causes repetitive user actions for the same event
Solution Approach 1:
The patent merges the notification acknowledgment function across multiple devices by implementing a shared state system. When the user acknowledges or removes a notification on any one device, this action is automatically propagated to clear the same notification from all other devices associated with the same user account, eliminating repetitive actions.
Data Source
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AI summary
A notification system provides notifications to a user associated with multiple user devices. The notification system selects a user device to receive a notification based on user behavior, such as user interactions with the notification system via the user device or acknowledgments of notifications received from user devices. The notification is sent to the selected user device, and the notification system waits for an acknowledgment from the selected notification system for an acknowledgement delay period. If no acknowledgment is received within the acknowledgment delay period, an additional user device is selected and the notification is sent to the additional user device.