Notification Engine Automating Reminder Delivery

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Solution Overview

Problem

Users face challenges in managing scheduling services on mobile devices, as they often require constant updating and may be unfamiliar with available features, leading to missed notifications and interactions with service organizations.

Innovation Solution

A method and apparatus for providing push notification reminders, where user information is received and stored in a notification database, and synchronization information from business entities is used to transmit notifications to users during specified time windows, utilizing a communication network system that includes a central notification engine and API for registration and data storage.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users rely on user initiated calendar applications integrated with e-mail, then users can access scheduling services, but users may be unfamiliar with services and require constant user updating efforts

Engineering Contradiction:
Improveease of useVSAvoidtime for constant updating
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system enables business entities to automatically send notifications to users without requiring manual intervention from users. The notification system autonomously manages scheduling information, sending reminders at specified times without user input or updates, thus eliminating the need for constant user updating efforts while maintaining ease of operation.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Users can pre-configure their notification preferences and receive automated reminders in advance of scheduled events. The system performs preliminary actions by sending notifications before the actual events, eliminating the need for users to constantly check or update their calendars manually.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If users manually update their calendars, then they can maintain scheduling information, but this increases the burden on users and may lead to missed notifications

Engineering Contradiction:
Improvenotification reliabilityVSAvoiduser burden
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The notification system operates autonomously to send reminders to users at predetermined times without requiring user intervention. Business entities can configure notification parameters once, and the system automatically manages subsequent deliveries, ensuring reliable notifications while significantly reducing the operational burden on users.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system establishes a feedback loop where business entities receive confirmation that notifications were sent successfully. This feedback mechanism ensures reliability by allowing the system to track and verify notification delivery, ensuring users receive important scheduling information without manual intervention.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If conventional calendar applications are used, then users can access scheduling services, but the services may require constant user updating efforts

Engineering Contradiction:
Improveservice customizationVSAvoidtime for constant updating
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

Users can pre-configure their notification preferences and receive automated reminders in advance of scheduled events. The system performs preliminary actions by sending notifications before the actual events, eliminating the need for users to constantly check or update their calendars manually.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system dynamically adjusts notification timing and delivery based on business entity specifications and user preferences. This dynamic capability allows the system to adapt to different scheduling scenarios and user needs without requiring manual reconfiguration, maintaining versatility while reducing user intervention requirements.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS8799406B1Method and apparatus of providing notification services to smartphone devices
Publication Date: 2014.08.05 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US8799406B1 patent drawing
  • US8799406B1 patent drawing
  • US8799406B1 patent drawing

AI summary

A method and apparatus of establishing a notification distribution is disclosed. The method may include receiving user information in a notification database identifying a notification recipient. The method may further provide receiving synchronization information from a business entity configured to upload notifications intended for the at least one user recipient. The method may also include transmitting at least one notification to the user recipient during a time window specified by the business entity.