Notification Platform User-Adaptive Delivery Timing
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Solution Overview
Problem
Automated notification messages often disrupt recipients' daily activities by being sent at inconvenient times, including weekends and holidays, and there is a lack of user control over notification methods, leading to unwanted interruptions.
Innovation Solution
A notification platform that allows end users to select specific notification times and methods through a progressive web app, enabling them to choose when and how they receive notifications, with the system transmitting messages based on user-defined preferences stored in campaign records and end user records.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If automated notification messages are sent to recipients, then information delivery is achieved, but recipients experience interruptions during their daily activities
Solution Approach 1:
The notification system dynamically adjusts delivery timing based on user-defined preferences, allowing recipients to specify when they are receptive to notifications. The system adapts to individual schedules by storing and retrieving user preferences from campaign records and end user records, transforming static notification delivery into a dynamic, user-adaptive process that reduces interruptions while ensuring information delivery.
2Device complexity
If notifications are sent at fixed times, then system simplicity is maintained, but user convenience deteriorates due to inconvenient timing
Solution Approach 1:
The system performs preliminary action by collecting and storing user notification preferences in advance through campaign records and end user records. Users define their acceptable notification times and methods before actual notifications are sent. This pre-configured information allows the notification system to automatically select appropriate delivery times without real-time user input, maintaining system simplicity while significantly improving user convenience.
3Adaptability or versatility
If users have full control over notification times and methods, then user satisfaction is improved, but system complexity increases due to multiple configuration options
Solution Approach 1:
The notification system is segmented into distinct functional components: campaign records storing organizational notification parameters, end user records storing individual user preferences, and a notification controller that coordinates between them. This segmentation allows users to have comprehensive control over notification times and methods through structured preference settings, while the system manages the complexity through modular architecture where each component handles specific aspects of the configuration.
Data Source
AI summary
A method is provided comprising a notification platform computer transmitting a first message to a first end user device requesting selection by the device of a first notification time at which to receive at least one notification. The method also comprises the computer transmitting a second message to a second end user device requesting selection by the second device of a second notification time at which to receive at least one notification. The method comprises the computer receiving a first response to the first message from the first device, the first response advising of a first selection of the first time. The computer receives a second response to the second message from the second device advising of a second selection of a second notification time, the second time differing from the first time.