Notification Priority Routing for Multi-Terminal Services
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Solution Overview
Problem
In scenarios where multiple terminals may receive notifications regarding a service, existing systems face challenges in determining which terminal is most likely to check the notification, leading to inefficient communication.
Innovation Solution
An information processing apparatus and method that associates multiple terminals with a service and sets priority levels based on their use statuses, transmitting notifications to the terminal with the highest priority level within a predetermined range.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If notification is transmitted to all terminals, then all users receive the notification, but users are troubled by receiving unnecessary notifications
Solution Approach 1:
The patent applies local quality by differentiating notification delivery based on terminal characteristics. Each terminal is evaluated individually using status information (response history, activity level, user preferences) to determine whether it should receive the notification. This selective approach ensures that notifications are delivered locally to only those terminals that are likely to check them, avoiding blanket distribution to all terminals and thus preventing user disturbance from unnecessary notifications.
2Object-affected harmful factors
If notification is transmitted to part of the terminals, then user disturbance is reduced, but it is unclear which terminal is highly likely to check the notification
Solution Approach 1:
The patent implements feedback by collecting status information from terminals including notification response history, terminal activity status, and user interaction patterns. This feedback mechanism allows the system to learn which terminals are likely to check notifications and adjust future notification routing accordingly. The feedback loop resolves the uncertainty by providing data-driven insights into terminal checking behavior, enabling informed decisions about notification distribution.
Solution Approach 2:
The patent applies parameter changes by dynamically adjusting terminal priority levels based on observed status information. Terminals are assigned different priority parameters (high, medium, low) depending on their responsiveness and activity patterns. This parameter adjustment allows the system to adaptively route notifications to terminals with higher likelihood of being checked, thereby reducing uncertainty about notification effectiveness while minimizing unnecessary notifications to low-priority terminals.
3Productivity
If priority levels are set based on terminal use status, then notification delivery efficiency is improved, but system complexity increases
Solution Approach 1:
The patent applies preliminary action by pre-establishing a framework for priority level assignment based on terminal characteristics. The system pre-defines priority categories (high, medium, low) and the criteria for assignment (response history, activity status, user preferences). This preliminary structuring simplifies the actual notification routing process, as the system only needs to match notifications with appropriate priority levels rather than making complex real-time decisions, thus improving efficiency without proportionally increasing system complexity.
Data Source
AI summary
An information processing apparatus includes a processor. The processor is configured to associate plural terminals with a service, the plural terminals being registered for the service and located within a predetermined range, set, based on use statuses of the plural terminals located within the predetermined range, priority levels for the plural terminals, and transmit a notification regarding the service to a terminal with the highest priority level.