Notification Server Context Aggregation for Industrial Automation

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Solution Overview

Problem

Industrial process control and automation systems face challenges in providing timely and contextual notifications to users, especially when they are away from their normal work environment, as current methods often require users to access multiple systems and perform extensive searches for situational awareness, which can be time-consuming and disruptive.

Innovation Solution

The system includes a notification server that automatically transmits contextual information related to events in industrial process control and automation systems to end-user devices, such as mobile devices, providing details like event type, location, triggers, trends, and historical data, enabling quick situational awareness and allowing users to take appropriate actions directly from their mobile devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users access multiple systems and perform extensive searches to obtain situational awareness, then complete information can be obtained, but time consumption and operational disruption increase

Engineering Contradiction:
Improvesituational awareness informationVSAvoidtime to obtain information
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent consolidates contextual information from multiple industrial systems into a single notification message delivered to mobile devices. The notification includes event details, alarm information, process data, and historical context all in one unified communication, eliminating the need for users to access multiple separate systems and perform extensive searches across different interfaces.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces a notification server as an intermediary component that receives data from multiple industrial systems, processes and contextualizes the information, then delivers it to users via mobile devices. This intermediary consolidates and pre-processes information from various sources before presentation to the user, reducing the time and effort required to obtain situational awareness.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If users access multiple systems to obtain complete event context, then comprehensive information is available, but operational efficiency decreases

Engineering Contradiction:
Improveevent contextual informationVSAvoidoperational efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The patent merges contextual information from multiple industrial systems into a single notification message delivered to mobile devices. The notification includes event details, alarm information, process data, and historical context all in one unified communication, eliminating the need for users to access multiple separate systems and perform extensive searches across different interfaces.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The notification system automatically gathers, processes, and delivers contextual information without requiring user initiation or interaction with multiple systems. The system self-services by proactively pushing relevant event context to users' mobile devices, freeing them from the need to manually search across multiple systems and improving operational efficiency.

Inventive Principle:
Principle #25Self-service

3Ease of operation

If notifications are sent to mobile devices with contextual information, then user availability improves, but communication system complexity increases

Engineering Contradiction:
Improveuser availabilityVSAvoidnotification system complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces a notification server as an intermediary component that receives data from multiple industrial systems, processes and contextualizes the information, then delivers it to users via mobile devices. This intermediary consolidates and pre-processes information from various sources before presentation to the user, reducing the time and effort required to obtain situational awareness.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The notification system is designed to work with multiple types of industrial systems and events through a universal interface. The notification server can handle various event types (alarms, warnings, process deviations) from different sources and deliver them through a common mobile notification platform, reducing overall system complexity despite the multi-functional capability.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10466688B2Apparatus and method for providing event context with notifications related to industrial process control and automation system
Publication Date: 2019.11.05 HONEYWELL INTERNATIONAL INC
  • US10466688B2 patent drawing
  • US10466688B2 patent drawing
  • US10466688B2 patent drawing

AI summary

A method includes transmitting a notification to an end-user device, where the notification identifies an event in an industrial process control and automation system. The method also includes obtaining contextual information associated with the event, where the contextual information includes one or more types of additional information associated with the event. The method further includes transmitting the contextual information to the end-user device. In addition, the method could include receiving a request for the contextual information from the end-user device, where the contextual information is transmitted to the end-user device in response to the request. The contextual information could be obtained from multiple devices or systems automatically in response to the request.