NVM Controller Logic for Remote Failure Isolation
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current systems for remote data retrieval and failure isolation in complex computer servers are costly and inefficient, requiring on-site visits or replacing entire systems due to the lack of precise diagnostic data from remote servers.
Innovation Solution
Implementing Non-Volatile Memory (NVM) devices, such as flash memory and STTRAM, with NVM controller logic to store and retrieve data persistently, allowing for remote access and analysis of debug data, enabling precise failure isolation and reducing support costs.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If field engineers are sent to remote servers or entire systems are replaced to resolve issues, then reliability and serviceability are improved, but support costs and time consumption increase significantly
Solution Approach 1:
The patent implements preliminary action by continuously collecting and storing debug data, telemetry information, and system state data in non-volatile memory before failures occur. This pre-collection of diagnostic information enables immediate remote analysis when issues arise, eliminating the need for time-consuming on-site visits and rapid system replacement while maintaining high reliability.
2Ease of operation
If debug data is collected and stored for remote analysis, then ease of operation and cost efficiency are improved, but device complexity increases due to additional firmware agents and microcontrollers
Solution Approach 1:
The patent applies merging by integrating multiple data collection functions (telemetry, debug data, system state monitoring) into a unified non-volatile memory storage system. This consolidation reduces the need for separate complex firmware agents and independent microcontrollers, simplifying the overall device architecture while maintaining ease of remote operation and data retrieval.
3Reliability
If entire systems are replaced instead of individual defective units, then reliability is ensured, but loss of substance and cost increase due to replacing functional components
Solution Approach 1:
The patent implements segmentation by dividing the system into independently diagnosable units through precise failure isolation using collected debug data. This enables identification and replacement of only the specific defective component rather than the entire system, maintaining reliability while preserving functional components and reducing material waste.
Data Source
AI summary
Methods and apparatus related to performance of telemetry, data gathering, and failure isolation using non-volatile memory are described. In one embodiment, a Non-Volatile Memory (NVM) controller logic stores data in a portion of an NVM device. The portion of the NVM device is determined based at least in part on a type or an identity of a sender of the data. Also, the data is encrypted in accordance with a public key provided by the sender. Other embodiments are also disclosed and claimed.


