Automated Medical Record QC via OCR Demographic Validation

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Solution Overview

Problem

Current manual document quality control processes for medical records are labor-intensive and inefficient, leading to a risk of improper disclosure, as they rely on manual review of limited document samples to ensure patient demographic matching, which can result in mis-releases of medical records.

Innovation Solution

An automated system utilizing OCR processing and an automated QC process tool to convert document images into text, perform quality control reviews, and provide a QC assist tool with a heat map for quick identification of errors, allowing for the analysis of thousands of images in real-time and reducing the risk of mis-releases by validating patient identifiers across all pages.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual document quality control process is used to review document samples for patient demographic matching, then improper disclosure risk is reduced to acceptable level, but labor intensity and processing time increase significantly

Engineering Contradiction:
Improveimproper disclosure riskVSAvoidprocessing efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent replaces the manual mechanical review process with an automated computer-based system that uses optical character recognition (OCR) to extract text from document images and algorithms to verify patient demographic matching. This substitution eliminates human labor while maintaining the reliability of improper disclosure prevention through automated validation of patient names, dates of birth, and medical record numbers across document samples.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Loss of time

If manual review of limited document samples is performed, then processing time is reduced, but the risk of mis-release increases due to insufficient sampling

Engineering Contradiction:
Improveprocessing timeVSAvoidmis-release risk
Core Design Contradiction:
Loss of timeVSReliability

Solution Approach 1:

The system performs preliminary automated validation of patient demographic information extracted from document images before final release decisions are made. By pre-processing documents through OCR and algorithmic verification of patient names, dates of birth, and medical record numbers, the system prepares quality control data in advance, enabling faster final review while maintaining high reliability through comprehensive sampling validation.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If all pages of medical records are manually reviewed to decrease mis-release risk, then reliability improves, but labor costs and processing time increase excessively

Engineering Contradiction:
Improvemis-release risk reductionVSAvoidresource requirements
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent implements a balanced approach by reviewing a statistically significant sample of pages rather than all pages. The system extracts and validates patient demographic information from strategically selected document samples (including first and last pages and random intermediates), providing excessive validation coverage where critical and partial coverage where less critical, optimizing the balance between reliability improvement and resource consumption.

Inventive Principle:
Principle #16Partial or excessive action

Applied Scientific Principles

This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.

Function Achieved in This Case

The automated system significantly reduces the risk of improper disclosure by validating about 70% of requests with high accuracy, increasing efficiency, and allowing for the manual review of only suspect documents, thereby decreasing labor costs and ensuring thorough inspection of all pages.

Implementation Method 1

an OCR processing tool that passes each document through an OCR module that converts the document image information into text information

Methodology Applied
Scientific EffectOptical character recognition:

Data Source

PatentUS10037409B2Automated method and system for reducing the improper disclosure of documents
Publication Date: 2018.07.31 MRO CORP
  • US10037409B2 patent drawing
  • US10037409B2 patent drawing
  • US10037409B2 patent drawing

AI summary

An automated system to reduce improper disclosure of documents containing image information for a patient. The system includes an OCR processing tool that passes each document through an OCR module that converts the document image information into text information, and an automated QC process tool that uses the text information to perform a quality control review for patient demographic matching conditions in the documents.