Online Charging System Overload Rejection via CCR-U Segmentation

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Solution Overview

Problem

Conventional online charging systems face inefficiencies in handling overload situations by only rejecting initial interrogation signals, which becomes less effective as data services dominate, leading to potential revenue leakage and uneven prioritization between voice and data services.

Innovation Solution

The system selectively rejects Credit Control Request-Update (CCR-U) messages based on the presence and properties of Multiple Services Credit Control (MSCC) information, allowing for more aggressive rejection of data services over voice during overload, and implementing prioritization between different customer-facing services.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of manufacture

If the online charging system rejects only initial interrogation signals during overload, then the system maintains simplicity in overload handling, but this approach becomes less effective as data services dominate traffic, leading to potential revenue leakage

Engineering Contradiction:
Improvesimplicity in overload handlingVSAvoideffectiveness of overload handling
Core Design Contradiction:
Ease of manufactureVSReliability

Solution Approach 1:

The patent segments the interrogation signals into different types (initial, intermediate, final) and applies different rejection strategies to each type based on their characteristics and impact on revenue. This allows the system to handle data services more effectively while maintaining manageable complexity through structured classification.

Inventive Principle:
Principle #1Segmentation

2Reliability

If the system rejects intermediate interrogation signals (CCR-U) during overload, then revenue leakage is reduced, but the system complexity increases due to need to evaluate MSCC information properties

Engineering Contradiction:
Improverevenue protectionVSAvoidevaluation complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent performs preliminary evaluation of the MSCC information properties in intermediate interrogation signals before making rejection decisions. By pre-assessing whether the signal contains only usage reporting or also includes service authorization requests, the system can make informed rejection decisions that protect revenue while managing complexity through structured assessment criteria.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If the system prioritizes voice services over data services during overload, then service quality for critical services is maintained, but the rejection of data service interrogations increases

Engineering Contradiction:
Improveservice qualityVSAvoiddata service throughput
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent applies different quality levels and rejection thresholds to different service types based on their criticality. Voice services receive preferential treatment with lower rejection probabilities, while data services are subject to higher rejection rates during overload. This local differentiation of service quality ensures critical services maintain reliability while managing overall system load.

Inventive Principle:
Principle #3Local quality

4Measurement precision

If the online charging system processes all interrogation signals during normal operation, then charging accuracy is maintained, but the system becomes vulnerable to overload conditions

Engineering Contradiction:
Improvecharging accuracyVSAvoidsystem stability
Core Design Contradiction:
Measurement precisionVSReliability

Solution Approach 1:

The patent implements dynamic overload detection and adaptive rejection mechanisms that adjust the system's processing behavior based on current load conditions. During normal operation, the system maintains high charging accuracy by processing all signals. When overload is detected, the system dynamically transitions to selective rejection modes, preserving stability while maintaining acceptable charging accuracy through intelligent signal evaluation.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentEP3652891B1Methods and systems for interrogation rejection during online charging system overload
Publication Date: 2023.09.06 TELEFONAKTIEBOLAGET LM ERICSSON (PUBL)
  • EP3652891B1 patent drawingFigure 1
  • EP3652891B1 patent drawingFigure 2A~2B
  • EP3652891B1 patent drawingFigure 3

AI summary

Methods and systems for an online charging service to selectively rejecting Charge Control Requests (CCRs) which it receives and which are associated with charging for the provision of telecommunication services when the online charging system is in an overload state are described.