Online Charging System Service Processing Overload Handling
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Solution Overview
Problem
The existing online charging system (OCS) lacks the capability to process user service requests efficiently during overload conditions, leading to simple denial of services without considering different user and service requirements, thus limiting its service processing capability and relying on external systems for decision-making.
Innovation Solution
The OCS employs a method to determine user and service attributes, allowing it to switch between online and offline charging modes based on preset attributes, enabling it to process requests independently without external system dependence, thereby enhancing its service processing capability.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the OCS directly denies service access requests when overload occurs, then the system avoids processing additional load, but the service processing capability is limited and cannot satisfy different service and user requirements
Solution Approach 1:
The patent applies local quality by implementing different charging processing modes (online charging, offline charging, or direct denial) for different user-service combinations based on their specific attributes. Instead of uniformly denying all requests during overload, the system evaluates each request individually and applies appropriate processing modes locally, thereby maintaining service differentiation capability while managing system load effectively.
Solution Approach 2:
The patent implements dynamics by making the charging processing mode flexible and adjustable based on real-time system status and user-service attributes. The OCS can dynamically switch between online charging, offline charging, and direct denial modes according to current load conditions and service requirements, enabling the system to adaptively respond to varying demands while maintaining reliability.
2Ease of operation
If the OCS relies on external systems to decide whether to perform offline charging, then the decision-making process is simplified, but the external system resource occupancy increases and operation convenience decreases
Solution Approach 1:
The patent applies self-service by enabling the OCS to independently make charging mode decisions based on its own status and pre-configured user-service attributes. The system parses user attributes and service attributes internally, queries the appropriate charging mode from its own configuration, and executes the decision without requiring external system intervention. This self-contained approach reduces external system resource occupancy and improves operational convenience.
Solution Approach 2:
The patent implements preliminary action by pre-configuring user attributes and service attributes in the OCS before overload occurs. These preset attributes contain the necessary information for making charging mode decisions, allowing the system to quickly determine whether to perform online charging, offline charging, or direct denial without requiring real-time external system consultation, thereby reducing external resource occupancy and improving operational efficiency.
Data Source
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AI summary
A service processing method and an apparatus, which relate to the communications field, are provided in the present invention. The present invention can solves the problem in the prior art that the capability of service processing in OCS is limited, and the operation is cockamamie, and the resource occupancy of the external system connected with the OCS is high. The technical solution provided in the present invention includes the following steps: a user service request is obtained by an Online Charging System OCS; the user service request is parsed when the OCS is overloaded, and a user attribute and a service attribute, which are set in advance, corresponding to the user service request are obtained ; the charging processing mode corresponding to the user attribute and the service attribute is queried; the offline charging is performed by the OCS for said user service when the charging processing mode is offline charging mode. The technical solution provided by the present invention can be applied in the technical field in which service processing is still needed for mobile phone users even over loading occurs in the OCS.