Location-Based Offer Reminder System for Mobile Redemption
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Solution Overview
Problem
Users face challenges in identifying and remembering relevant offers, especially with the increasing complexity of offers and geographic restrictions, leading to missed redemption opportunities due to the limitations of mobile devices and varying locations.
Innovation Solution
A computer-implemented method and system that determines relevant offers for a geofenced area, allowing users to request reminders on one device and receive notifications on another device when entering a specific geographic area or wireless environment, facilitating offer redemption on more suitable devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If users browse offers on mobile devices, then users can discover offers at any location, but users face difficulty remembering and redeeming offers due to limited device capabilities and geographic restrictions
Solution Approach 1:
The patent introduces a reminder system that acts as an intermediary between offer discovery and redemption. When a user discovers an offer on a mobile device, the system stores the offer information and sends a reminder notification when the user's device enters a geofenced area near the merchant location, facilitating reliable redemption despite the initial discovery happening on a different device at a different time
Solution Approach 2:
The system performs preliminary actions by storing offer information in advance when users discover it on mobile devices. The offer data is saved with associated geofence identifiers, enabling the system to proactively notify users before they reach the merchant location, rather than waiting for users to manually remember and act on the offers
2Quantity of substance
If the number of offers listed on offer-discovery systems increases, then comprehensive offer listings are provided, but users face an increasingly complex task of identifying relevant offers
Solution Approach 1:
The patent applies local quality by providing different offer information to different users based on their location. The system uses geofencing to deliver offers specifically relevant to the user's current geographic context, filtering the large pool of available offers down to only those applicable to nearby merchants, thus simplifying identification while maintaining comprehensive listings
3Ease of operation
If users redeem offers on mobile devices, then offer redemption is convenient, but offer redemption is difficult due to smaller display screens and lack of physical keyboards
Solution Approach 1:
The system uses a reminder notification as an intermediary that bridges mobile device offer discovery with desktop/laptop redemption. The notification is sent to the user's mobile device but directs them to access the offer on a full-sized device for redemption, combining the portability advantage of mobile with the operational advantages of larger devices
Data Source
AI summary
Provided is a computer implemented process for reminding users of offers that were discovered by the user at one location when, at a later time, the user is at another location, the process including: displaying, with a mobile device, an offer and a reminder interface to indicate that the user requests themselves or another reminder recipient to be reminded of the offer when near another computing device of the reminder recipient; receiving an interaction with the reminder interface by the user and, in response, storing a reminder request in memory, the reminder request identifying the offer; obtaining data identifying the other computing device, a geographic area of the other computing device, or a wireless environment of the other computing device; detecting, with a processor of the mobile device, that the reminder recipient has interacted with the other computing device, entered the geographic area, or entered the wireless environment; and in response to the detection, presenting a notification reminding the reminder recipient of the offer.