Online Communication Review System with Temporal Web Page Display

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Solution Overview

Problem

Current systems lack the ability to effectively record and review online communication sharing web pages, hindering precise confirmation and discussion of online communication contents.

Innovation Solution

A review system for online communication that includes a document data storage portion associating shared web pages with their titles, a reference history recording portion storing the order and time of sharing, and display portions to show titles and reference times, along with voice recording and analysis capabilities to identify speakers and mood, enabling precise review and discussion.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a system records business discussion sharing web pages, then the ability to review and make use of business discussions is improved, but no system has been supplied to enable effective review

Engineering Contradiction:
Improvereview capabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system segments the review functionality into distinct modules: a reference history recording portion that stores sharing order and reference time, a document data storage portion that stores web page titles, and display portions that present this information. This segmentation allows the review capability to be built from manageable components rather than requiring a complex monolithic system.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary recording of reference history and web page titles during the online communication itself. By capturing and storing this data in advance (before the review stage), the system eliminates the need for complex post-hoc recording mechanisms, simplifying the overall system while ensuring review readiness.

Inventive Principle:
Principle #10Preliminary action

2Measurement precision

If the system displays all shared web page titles and reference times, then the precision of reviewing online communication is improved, but the information display volume increases

Engineering Contradiction:
Improvereview precisionVSAvoidinformation volume
Core Design Contradiction:
Measurement precisionVSQuantity of substance

Solution Approach 1:

The system extracts only the essential review-related information from the online communication data: the titles of shared web pages and their reference times. By selecting and displaying only these specific elements rather than all communication data, the system achieves precise review capability while controlling information volume to what is necessary for effective review.

Inventive Principle:
Principle #2Taking out (Extraction)

3Measurement precision

If the system records voice information and analyzes speaker identity and mood, then the accuracy of communication analysis is improved, but the processing complexity increases

Engineering Contradiction:
Improveanalysis accuracyVSAvoidprocessing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system uses automated voice recognition and analysis technologies that perform speaker identification and mood detection without requiring manual intervention. The analyzing portion automatically processes voice information to identify speakers and detect emotional states like laughter, enabling high analysis accuracy through self-service automation rather than complex manual processing procedures.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11348587B2Review system for online communication, method, and computer program
Publication Date: 2022.05.31 BELLFACE INC
  • US11348587B2 patent drawing
  • US11348587B2 patent drawing
  • US11348587B2 patent drawing

AI summary

Review of online communications that is performed with sharing web pages is enabled by a system that stores the shared web pages and the titles which are used during an online communication. A reference history recording portion stores the order in which the shared web pages were shared and a reference time during the online communication. Titles of the shared web pages are displayed for the online communication along a time series on a display terminal. In addition, each reference time for the shared web pages is displayed.