Operator Call Interface for Real-Time Multimedia Sharing
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Solution Overview
Problem
Current technologies fail to enable real-time sharing of multimedia data streams, such as audio and video, during operator calls or near-field communication (NFC) scenarios, limiting users to oral descriptions or file-based sharing.
Innovation Solution
A method for real-time multimedia data sharing is implemented, where a first device displays an interface indicating an ongoing operator call with a second device, and upon user operation, sends data to the second device to output multimedia content related to the interface, allowing for simultaneous viewing and listening.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If file-based sharing technology (BLUETOOTH, NFC) is used, then sharing function is available, but real-time multimedia data stream sharing cannot be implemented
Solution Approach 1:
The patent applies universality by enabling the operator call interface to serve multiple functions: traditional voice communication plus real-time multimedia data stream sharing. The system allows any application's interface to be shared during operator calls, making the call interface universal for both communication and content sharing without requiring separate specialized applications.
Solution Approach 2:
The patent uses an intermediary approach by introducing a data channel as a mediator between the first device and second device. This data channel, established during the operator call, serves as an intermediary pathway that enables multimedia data stream transmission without requiring the call party to install or adapt to specific applications, thus resolving the adaptability limitation.
2Ease of operation
If oral description sharing is used, then operation is simple, but call party cannot view/listen to the related content
Solution Approach 1:
The patent applies self-service by enabling the first device to automatically capture and transmit its own interface data without requiring manual intervention from the call party. The system self-manages the data capture, encoding, and transmission processes, maintaining operational simplicity while eliminating information loss through automatic multimedia stream sharing.
3Productivity
If additional applications are installed to enable sharing, then real-time sharing is achieved, but device complexity increases
Solution Approach 1:
The patent extracts the sharing function from separate third-party applications and integrates it directly into the operator call interface. By taking out the sharing capability from external applications and embedding it within the call system itself, the patent eliminates the need for additional app installations while maintaining real-time sharing functionality.
Solution Approach 2:
The patent merges the sharing function with the operator call interface, combining traditional voice communication with multimedia data stream sharing into a single integrated system. This merging eliminates the need for separate sharing applications and reduces device complexity by consolidating multiple functions into one unified interface.
Data Source
AI summary
A method includes displaying a first interface, where the first interface indicates that an operator call is currently performed with a second device, displaying a second interface of a first application when performing the operator call with the second device, receiving a user operation on the second interface, and sending first data to the second device, where the first data is used by the second device to output multimedia data related to the second interface.


