Operator Mirroring for Secure Third-Party Debugging
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Solution Overview
Problem
Computing environments managed by operators face security restrictions that hinder third-party access for debugging and support, making it difficult for support organizations to troubleshoot or analyze configurations without compromising security.
Innovation Solution
Implementing an operator mirroring system that creates a mirrored environment with accessible configuration data and change requests, allowing support organizations to troubleshoot and analyze the source environment without compromising its security by configuring and modifying mirrored operands based on snapshots and change requests from the source environment.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If security restrictions are implemented to protect the source computing environment, then security is improved, but third-party access for debugging and support deteriorates
Solution Approach 1:
The patent creates a mirrored computing environment that replicates the source environment's configuration, applications, and data. This copy allows third-party support organizations to access and troubleshoot the system without needing direct access to the secured source environment, thus maintaining security while enabling support activities.
Solution Approach 2:
The mirrored environment serves as an intermediary between the secured source environment and third-party support organizations. It acts as a safe interface where support personnel can perform debugging and analysis without compromising the security of the actual source system.
2Ease of repair
If direct access is granted to support organizations for troubleshooting, then ease of repair is improved, but security deteriorates
Solution Approach 1:
Instead of granting direct access to the source environment, the system creates and maintains a mirrored copy that support organizations can access. This enables full troubleshooting capabilities on the replica while the original source environment remains protected behind security restrictions.
3Ease of operation
If a mirrored environment is created for support purposes, then third-party access is improved, but device complexity deteriorates
Solution Approach 1:
The system automatically replicates the source computing environment to create a mirror, reducing the manual complexity of setting up support environments. The mirroring process handles configuration, applications, and data replication automatically, making the complexity manageable despite creating additional system components.
Data Source
AI summary
At a mirrored operator, a current operand snapshot is received from a source operator. The current operand snapshot comprises configuration data of a set of source operands managed by the source operator, and the set of source operands comprises at least one source operand. A set of mirrored operands is configured by the mirrored operator according to the current operand snapshot, resulting in a first configuration of the set of mirrored operands. At the mirrored operator, a change request is received from the source operator. The change request comprises a request to modify a configuration of the set of source operands. The first configuration of the set of mirrored operands is modified by the mirrored operator according to the change request.


