Integrated Order Input and Task Execution Screen
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Solution Overview
Problem
Existing order management systems in restaurants face poor operability and increased operator burden due to the inability to input orders when switching from order input screens to screens for executing other tasks.
Innovation Solution
An order receiving apparatus and method that includes a receiving unit for selecting tasks other than order tasks and a display control unit to display an order input screen with areas for operating order tasks and selected tasks, allowing seamless execution of both order and non-order tasks on the same screen.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the order input screen is switched to a screen for executing other tasks, then the operator can execute other tasks, but the operator cannot input an order
Solution Approach 1:
The patent merges the order input screen and the other task execution screen into a single integrated screen. The display unit displays both the order input interface and the other task interface simultaneously on the same screen, allowing the operator to access both functionalities without switching screens. This combining approach resolves the contradiction by enabling both order input and other task execution to coexist on one interface.
Solution Approach 2:
The single screen is designed to serve multiple functions: it acts as both an order input screen and an other task execution screen. By making the screen universal and multi-functional, the system eliminates the need to switch between dedicated screens for different tasks, thereby maintaining order input capability while enabling access to other tasks.
2Reliability
If the operator must switch between different screens for different tasks, then task specialization is achieved, but operability deteriorates and operator burden increases
Solution Approach 1:
The patent combines multiple task interfaces into a single integrated screen that displays both order input elements and other task elements simultaneously. This eliminates the need for screen switching while maintaining clear functional separation through visual design, thereby reducing operator burden without compromising task execution accuracy.
Solution Approach 2:
Instead of transitioning between screens in a sequential manner (one dimension of interaction), the patent presents multiple task interfaces concurrently on the same screen (adding spatial dimension). This allows the operator to access different tasks in parallel visual space rather than temporal sequence, reducing the cognitive and physical burden of screen switching.
Data Source
AI summary
An order receiving apparatus includes: a receiving unit configured to receive selection of a task other than an order task related to an order of a menu item; and a display control unit configured to display an order input screen including an area in which an operation image for operating execution of the order task is displayed and an area in which an operation image for operating execution of the task, the selection of which is received, is displayed.