Online Order Pickup Time Slot Verification System

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Solution Overview

Problem

Current systems face challenges in accurately providing and confirming available time slots for online order pickup, as they struggle to efficiently verify inventory and picker availability, leading to inefficiencies in the order confirmation process.

Innovation Solution

A system comprising processing modules and storage modules that facilitate the display of available time slots, receive user selections, determine item and picker availability, and confirm time slots electronically, with the option to substitute items if they are not available, ensuring accurate and efficient order pickup confirmation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If the system manually verifies picker availability and inventory for each time slot, then accuracy of time slot confirmation is improved, but the time required for verification increases

Engineering Contradiction:
Improveaccuracy of time slot confirmationVSAvoidtime required for verification
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary verification of picker availability and inventory status before time slot confirmation. By checking these factors in advance and maintaining updated records, the system can quickly confirm time slots without manual verification at the moment of ordering, thus improving accuracy while reducing time requirements.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system continuously updates and monitors picker availability status and inventory levels, providing real-time feedback to the time slot confirmation process. This feedback mechanism allows the system to automatically adjust and confirm time slots based on current availability, eliminating the need for manual verification and reducing confirmation time.

Inventive Principle:
Principle #23Feedback

2Ease of operation

If the system provides multiple time slots for order pickup, then user convenience is improved, but the complexity of verifying availability for each slot increases

Engineering Contradiction:
Improveuser convenienceVSAvoidcomplexity of verifying availability
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system uses a unified verification mechanism that can assess picker availability and inventory status across multiple time slots simultaneously. This multi-functional approach allows the system to generate and verify multiple time slots using the same core verification logic, improving user convenience while avoiding the need for separate complex verification processes for each slot.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system pre-calculates and pre-verifies availability for multiple time slots based on current picker schedules and inventory levels. By performing this verification in advance and maintaining updated data structures, the system can quickly present multiple validated time slots to users without increasing operational complexity during the actual ordering process.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If the system searches inventory system for item availability in real-time, then accuracy of order confirmation is improved, but the processing time increases

Engineering Contradiction:
Improveaccuracy of order confirmationVSAvoidprocessing speed
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The system maintains pre-updated inventory records and picker availability schedules that are continuously synchronized with actual stock levels and staff schedules. This preliminary data preparation allows the system to quickly confirm orders by comparing against pre-verified data rather than performing real-time searches, thus improving both accuracy and processing speed.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system creates and maintains copies of inventory and availability data in optimized data structures that can be quickly queried. These replicated data structures allow rapid verification without accessing the full original inventory system in real-time, improving processing speed while maintaining accurate confirmation results.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS10586214B2Systems and methods for electronic transmission and confirmation of an online order
Publication Date: 2020.03.10 WALMART APOLLO LLC
  • US10586214B2 patent drawing
  • US10586214B2 patent drawing
  • US10586214B2 patent drawing

AI summary

In some embodiments, a method can comprise facilitating display on an electronic display of one or more available time slots available at a store to a user. In many embodiments, the method can further comprise receiving a selection over an electronic transmission system of a first time slot from the user, the one or more available time slots comprising the first time slot and receiving, in an electronic order cart, a selection of a plurality of items from the user. In some embodiments, the method can further comprise, after receiving the selection of the plurality of items from the user, determining that the plurality of items are available in a store inventory of the store. In many embodiments, the method can comprise, in response to determining that the plurality of items are available in the store inventory, determining that one or more pickers are available to finish picking the plurality of items before the first time slot and, after determining that the one or more pickers are available to pick the plurality of items, confirming the first time slot with the user. Other embodiments of related methods and systems are also provided.