Out-of-Network Communication Recipient Recommendation System

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Solution Overview

Problem

Social networking services face low response rates for out-of-network communications, as users lack targeted methods to reach receptive members, leading to inefficient messaging efforts.

Innovation Solution

A recommendation system that scores potential recipients based on profile similarity, intent and interest matching, and likelihood of response, to suggest members who are more likely to engage with out-of-network messages, using algorithms such as cluster analysis and Bayesian classifiers to refine recommendations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If users send out-of-network communications to random members, then the quantity of communications can be high, but the response rate is low

Engineering Contradiction:
Improveresponse rateVSAvoidcomplexity of recommendation system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system performs preliminary analysis of member profiles, interests, and communication patterns before sending out-of-network communications. By pre-calculating compatibility scores and identifying receptive members in advance, the system ensures that communications are targeted to the most likely responsive recipients, thereby improving response rates without requiring complex real-time decision-making

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system incorporates feedback mechanisms that analyze the outcomes of sent communications (response rates, engagement levels) and use this information to refine future recommendations. This continuous learning process allows the system to improve its targeting accuracy over time, maintaining high response rates while managing system complexity through adaptive optimization rather than static complex rules

Inventive Principle:
Principle #23Feedback

2Measurement precision

If users manually analyze profiles to find receptive members, then targeting precision can be high, but the time consumption is excessive

Engineering Contradiction:
Improveprecision of recipient targetingVSAvoidtime for analyzing profiles
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system replaces manual mechanical analysis of profiles with automated computational algorithms that process member data, interests, and communication patterns. These algorithms calculate compatibility scores and identify receptive members instantaneously, achieving high targeting precision that would be impossible through manual analysis while eliminating the time consumption associated with human review

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system creates simplified digital representations or models of member profiles and communication patterns that can be rapidly processed and compared. By working with these copied models rather than raw profile data, the system achieves fast automated analysis with precision comparable to or exceeding manual review, significantly reducing the time required for recipient identification

Inventive Principle:
Principle #26Copying

3Measurement precision

If the recommendation system analyzes multiple criteria, then the accuracy of recommendations improves, but the computational complexity increases

Engineering Contradiction:
Improveaccuracy of recipient recommendationsVSAvoidcomputational complexity of algorithms
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system segments the recommendation process into distinct analytical modules, each evaluating specific criteria such as profile compatibility, interest matching, and communication patterns. By dividing the overall analysis into separate manageable components, the system can process multiple criteria systematically with controlled computational complexity at each stage, while still achieving high overall recommendation accuracy through the integration of all segments

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10360274B2Suggested out of network communication recipients
Publication Date: 2019.07.23 MICROSOFT TECHNOLOGY LICENSING LLC
  • US10360274B2 patent drawing
  • US10360274B2 patent drawing
  • US10360274B2 patent drawing

AI summary

Disclosed in some examples are methods, systems and machine readable medium for recommending an out-of-network communication by determining a set of potential recommended members of a social networking service based upon one or more recommendation criteria. In some examples the recommendation criteria may include: a profile similarity to a previous target of an out-of-network communication, a degree of correspondence between an interest and intent of the sending member, and a likelihood of response.