Image Forming Device Paper Jam Task Analysis System
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Solution Overview
Problem
Existing image forming devices lack the ability to analyze inefficient paper jam clearance operations, preventing identification of improvement points in procedural tasks for effective paper jam removal.
Innovation Solution
An information processing device that receives paper jam occurrence information and sensor output log data to analyze the tasks performed by operators for paper jam removal, comparing procedural task data with sensor output log data to generate task analysis results.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If procedural tasks are displayed on the operating panel to guide operators in paper jam removal, then the ease of operation is improved, but the ability to analyze whether operators follow these procedures is lost
Solution Approach 1:
The system implements feedback by having sensors detect operator actions during paper jam removal and comparing these actions against the displayed procedural tasks. This feedback mechanism allows the system to determine whether operators are following the procedures without interfering with the ease of operation, as the analysis occurs automatically in the background.
Solution Approach 2:
The patent introduces sensors as intermediary devices that indirectly monitor operator actions without requiring direct observation or additional manual input from operators. These sensors serve as mediators between the operator's physical actions and the system's analysis capabilities, enabling task execution monitoring while maintaining operational simplicity.
2Measurement precision
If sensors are added to detect paper jam removal tasks, then the measurement precision of operator actions is improved, but the device complexity increases
Solution Approach 1:
The patent applies universality by utilizing sensors that serve multiple functions: they detect both paper jam occurrences and operator removal actions. This multi-functionality allows the system to achieve precise measurement of task execution without adding dedicated sensors solely for monitoring purposes, thereby reducing overall device complexity.
Solution Approach 2:
The system implements self-service by having existing sensors automatically detect and record operator actions during paper jam removal without requiring additional monitoring equipment. The sensors continuously monitor device state and automatically provide data for task execution analysis, eliminating the need for separate detection mechanisms.
Data Source
AI summary
An information processing device is provided. The information processing device 20 includes a receiving part 452 configured to receive: paper jam occurrence information about a paper jam that has occurred in an image forming device 30; and sensor output log data associated with one or a plurality of sensors provided in the image forming device 30 to detect paper jam removal tasks performed in response to occurrence of the paper jam. The information processing device 20 includes a memory part configured to store procedural task data 354, in which one or a plurality of procedural tasks for removing the paper jam are described. The information processing device 20 includes an output control part 460 configured to output a task analysis result obtained based on: the procedural task data associated with the paper jam occurrence information; and the sensor output log data.