Patient-Centered Mobile Communication System for Healthcare Coordination
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current communication systems in healthcare are inefficient, leading to potential lapses in patient care and treatment errors due to fragmented communication between healthcare providers, especially outside hospital settings, where health information is compartmentalized and difficult to access.
Innovation Solution
A patient-centered mobile communication system that enables secure, HIPAA-compliant doctor-to-doctor communication, allowing patients and providers to view healthcare information, schedule appointments, and communicate through various methods, including text and phone, with a focus on coordinating care across different healthcare settings.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If healthcare providers use traditional hospital-based EHR systems for communication, then communication is facilitated through structured channels, but communication becomes time-consuming and incomplete when patients leave the hospital setting
Solution Approach 1:
The system transitions from static, location-bound EHR access to dynamic, mobile-accessible communication. Providers can initiate and receive communications about shared patients regardless of physical location, with the system adapting communication channels (text, voice, video) based on context and availability.
Solution Approach 2:
The mobile communication system serves multiple functions: it identifies shared patients, establishes provider connections, enables various communication modes (text messaging, voice calls, video conferences), and coordinates care activities all within a single platform accessible on mobile devices.
2Loss of information
If healthcare information is compartmentalized into individual practice EHRs, then each provider maintains control of their data, but communication between providers becomes limited and difficult
Solution Approach 1:
The mobile communication system acts as an intermediary layer between individual practice EHRs. It receives patient identification and provider information from existing EHR systems, processes this data to identify shared patients, and facilitates communications without requiring providers to directly access or integrate complex EHR infrastructure from other practices.
Solution Approach 2:
The system separates communication functionality from the underlying EHR systems. Instead of requiring full EHR integration, it segments the communication task into discrete steps: patient identification, provider matching, and communication initiation, each handled independently to reduce overall system complexity.
3Ease of operation
If providers manually identify and contact other healthcare providers involved in patient care, then direct communication can be established, but the process becomes tedious and time-consuming
Solution Approach 1:
The system performs preliminary actions by automatically identifying shared patients and preparing provider contact information before the provider initiates communication. When a provider enters a patient identifier, the system has already retrieved and organized relevant provider information, eliminating the need for manual search and contact lookup.
4Reliability
If healthcare providers need to communicate quickly about patient care decisions, then patient safety can be improved, but current systems create potential for lapses in patient care
Solution Approach 1:
The system provides immediate feedback to providers about shared patient relationships and communication status. When a provider initiates communication, the system confirms recipient availability, tracks message delivery, and alerts receiving providers of incoming communications, creating a closed-loop feedback system that reduces communication lapses.
Data Source
AI summary
A patient-centered mobile communication system and method that includes a physician's main menu comprising a processor, a memory including computer program code, the memory and the computer program code configured to, with the processor, cause the system at least to perform a physician main menu with at least one selectable button (region) to view patient information regarding at least one patient for which a physician provide care, at least one selectable button (region) to view the identity of one or more physicians also providing care to said at least one patient, and at least one selectable button (region) to communicate with any one of the identified physicians.