Secure Patient Data Desktop Application via Automated Verification
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Solution Overview
Problem
Current methods for exchanging healthcare documents, such as fax and insecure online technologies, fail to ensure secure and efficient transmission, leading to risks of misdelivery and unauthorized access, which are costly and inefficient to manage.
Innovation Solution
A desktop application that automates document exchange by synchronizing with a web portal, allowing secure transmission through verified channels, including identity verification and secure communication protocols, to ensure confidentiality and accuracy.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of manufacture
If fax transmission is used to exchange patient information, then the transmission can be performed with simple equipment, but the security and reliability of information delivery deteriorates due to potential misdelivery and unauthorized access
Solution Approach 1:
The patent introduces a secure messaging system with verification mechanisms as an intermediary between senders and recipients. The system uses encrypted communication channels, identity verification, and authentication protocols to ensure that information is delivered securely to the intended recipient, eliminating the risks associated with direct fax transmission while maintaining ease of use through automated verification processes
2Reliability
If manual verification of fax numbers is performed by health systems, then the accuracy of information delivery is improved, but the time and cost increase significantly
Solution Approach 1:
The patent implements automated verification mechanisms where the system automatically verifies recipient identities and validates transmission channels without requiring manual intervention. The automated verification process continuously monitors and confirms the authenticity of communication paths, ensuring accurate delivery while eliminating the time-consuming manual verification process
Solution Approach 2:
The system incorporates feedback mechanisms that automatically confirm receipt and validation of information transmissions. Verification status is continuously monitored and fed back to senders, allowing real-time confirmation of successful delivery without requiring manual checking, thus maintaining high accuracy while reducing time loss
3Ease of operation
If fax machines are left unattended for receiving documents, then the ease of operation is improved, but the security deteriorates as inappropriate individuals may view the information
Solution Approach 1:
The patent uses a secure messaging system as an intermediary that replaces the physical fax machine interface. The system provides automated notifications to recipients when documents arrive, allowing them to retrieve information securely through authenticated channels without leaving any unattended reception point vulnerable to unauthorized access
Solution Approach 2:
The patent substitutes the mechanical fax receiving system with an electronic secure messaging system. Instead of physical fax machines that can be left unattended, the system uses digital communication with automated notifications and authenticated access, eliminating the security risks associated with unattended mechanical devices while maintaining ease of operation through automated processes
4Speed
If email is used to exchange clinical documents online, then the speed of transmission is improved, but the security and confidentiality of patient information deteriorates
Solution Approach 1:
The patent introduces a secure messaging system with encryption and verification mechanisms as an intermediary between senders and recipients. This system maintains the fast transmission speeds of electronic communication while adding layers of security through encrypted channels and authentication protocols, preventing unauthorized access to patient information during transmission
Data Source
AI summary
A process for configuring an account for a desktop application uses a central data processing facility to configure a release for a trading partner, which release includes the preferred method of receiving documents and preferred format for the content; configures an intake download by storing settings for how to export and import documents; configures intake rules to determine how to route received documents; installs a Desktop from the web portal onto a local data processing system; and automatically synchronizing the Desktop to the portal. A process for ensuring the secure delivery of information about a patient sends a verification fax sheet to a fax number of a recipient instructing the recipient to go to a website; validates the recipient after the recipient has visited the website; tests the recipient at the website using questions specific to the patient; and sends the confidential information to the fax number if the recipient passes the test.