Patient Request Tablet Interface With Falls Risk Feedback
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Solution Overview
Problem
Patients in healthcare facilities face inefficiencies in making requests to caregivers, lack of timely information about their care, and inadequate falls risk prevention measures, leading to unsatisfied patients and reduced caregiver productivity.
Innovation Solution
A patient request system utilizing a tablet computer with customizable menus for request entry, real-time request status display, and falls risk notifications, integrated with a server to notify caregivers and provide location-based services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If traditional nurse call buttons are used, then patients can make requests, but the process is inefficient and patients lack visibility of request status
Solution Approach 1:
The patent replaces the traditional mechanical nurse call button system with an electronic tablet computer interface. Patients interact through touchscreen menus and buttons on the tablet, which electronically transmits requests to caregivers. This substitution improves efficiency by providing structured request categories, real-time status tracking, and automated notification systems, eliminating the inefficiencies of manual button presses and verbal communication.
2Reliability
If falls risk monitoring systems are enabled, then patient safety is improved, but patients may not be aware of their falls risk status
Solution Approach 1:
The tablet computer provides direct feedback to patients about their falls risk status through displayed notifications and messages. The system retrieves falls risk information from the database and presents it to patients in an understandable format, including educational content about falls prevention. This feedback loop ensures patients are aware of their status and can take appropriate precautions, complementing the technical monitoring systems.
3Ease of operation
If caregivers provide timely information about care, then patient satisfaction improves, but patients may not receive information about tests and procedures performed while they are asleep
Solution Approach 1:
The system continuously monitors and updates patient information in real-time. The tablet computer receives and displays notifications about test results, procedure outcomes, and care activities as they occur, without interruption by patient sleep cycles. The system operates continuously to ensure information is available whenever the patient wakes or checks the tablet, eliminating gaps in communication that occur with traditional periodic updates.
4Reliability
If comprehensive patient information is stored in the system, then care quality improves, but the system complexity increases
Solution Approach 1:
The patent introduces a centralized database as an intermediary layer between the tablet computer and the complex healthcare information systems. The database stores and manages comprehensive patient information, falls risk data, and care records, while the tablet provides a simplified interface for patients to access relevant information. This intermediary architecture maintains data integrity and comprehensiveness while presenting information in an user-friendly manner, reducing the perceived complexity for end users.
Data Source
AI summary
A patient request system includes a tablet computer that configured for entry of patient requests. The tablet computer is configured to display a first menu corresponding to basic request categories for a patient. The tablet computer is configured to display a second menu that corresponds to specific patient requests falling under the basic request category selected by the patient using the first menu. A server is configured to receive a specific patient request made by the patient. A notification device is configured to display the specific patient request to a caregiver. A patient request method is also disclosed.