Payment Accessibility Notifications for Impaired Users
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Solution Overview
Problem
Individuals with impairments face challenges in verifying transaction accuracy while shopping in physical retail stores, particularly those with vision impairments who may struggle to read price tags or identify products, and those with learning impairments who may have difficulty understanding transaction amounts.
Innovation Solution
A networked environment that generates payment accessibility notifications for individuals with impairments, allowing them to voluntarily share device data to receive notifications about suspicious transactions before or after providing payment credentials, using audible, visual, or haptic notifications based on their accessibility settings.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional shopping methods are used by individuals with impairments, then they can shop in physical retail stores, but they face difficulty verifying transaction accuracy and identifying suspicious charges
Solution Approach 1:
The patent introduces a digital assistant application as an intermediary between the individual with impairment and the transaction environment. The application captures images of price tags, receipts, and transaction details, then uses OCR and AI technologies to extract and verify information, making the transaction verification process accessible and reliable for individuals who cannot easily read or verify transactions themselves
Solution Approach 2:
The patent replaces the mechanical/physical process of reading price tags and verifying transactions manually with an automated digital system. The digital assistant application uses camera capture, optical character recognition, and AI-powered analysis to automatically extract pricing information, compare it with promotional offers, and verify transaction accuracy, eliminating the need for manual reading and verification
2Loss of time
If individuals with impairments rely on manual verification of transactions, then they maintain some level of control, but they experience loss of time and increased difficulty in detecting errors
Solution Approach 1:
The patent performs preliminary actions by capturing and analyzing transaction information in real-time or near-real-time during the shopping experience. The digital assistant application takes photos of price tags and receipts as transactions occur, automatically processes the information through OCR and AI analysis, and provides immediate verification results, eliminating the need for time-consuming manual review after leaving the store
Solution Approach 2:
The patent implements feedback mechanisms where the digital assistant application continuously monitors transactions, compares actual charges with expected pricing based on captured promotional information, and provides immediate notifications when discrepancies are detected. This real-time feedback loop enables individuals with impairments to quickly identify and address potential errors without significant time loss
Data Source
AI summary
Disclosed are various embodiments for generating payment accessibility notifications for individuals with impairments. In one non-limiting example, a system includes a first computing device configured to identify a second computing device using a wireless communication protocol in a store location. A first notification for the first computing device is activated based at least in part on an accessibility type. A user interface is displayed for receiving client data, and the client data includes a product entered by a user. An expected amount is determined for the product based at least in part on the client data and transmitted to the second computing device. A pending amount for the product is received from the second computing device. A second notification is activated for the first computing device prior to a completion of the purchase based at least in part on the pending amount and the expected amount.