Payment Processing Eligibility Checks for Owed Balance Points
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Solution Overview
Problem
Existing payment processing systems fail to incentivize users to pay owed balances, such as credit card or loan balances, using accounts managed by the same financial entity, thereby missing opportunities for generating user points.
Innovation Solution
Implementing systems and methods that track eligibility conditions for users to generate user points by using eligible payment accounts to pay owed balances, managed by the same financial entity, through notifications, deep links, and user interfaces that facilitate efficient payment actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually navigate through payment processing systems to pay owed balances, then payment actions can be completed, but the number of clicks and selections required increases, reducing user efficiency and engagement
Solution Approach 1:
The system pre-identifies eligible payment accounts and owed balances before the user initiates a payment action. By performing eligibility checks and preparing payment options in advance, the system reduces the number of clicks and selections required during the actual payment process, while ensuring user points can be generated from qualifying transactions.
Solution Approach 2:
The system automatically determines which payment accounts are eligible for generating user points and which owed balances qualify for such rewards. This self-service approach eliminates the need for users to manually check eligibility criteria or navigate through multiple selection screens, streamlining the payment process while maintaining points generation capabilities.
2Loss of information
If the system provides comprehensive information about payment eligibility and user points, then user decision-making is improved, but the complexity of the user interface increases
Solution Approach 1:
The system provides detailed eligibility information and user points details only in the contexts where they are most relevant - specifically in notifications and at the point of payment action. Rather than displaying all information simultaneously throughout the interface, the system delivers targeted information locally where users need it, reducing overall interface complexity while maintaining comprehensive information availability.
3Reliability
If the system tracks and monitors eligibility conditions for user points, then accurate rewards can be provided, but the processing overhead and system complexity increase
Solution Approach 1:
The system performs eligibility tracking and monitoring in advance, before payment actions are executed. By pre-establishing the rules for user points generation and continuously monitoring eligibility conditions, the system ensures accurate rewards can be provided without adding complex processing steps during the actual payment transaction.
Data Source
AI summary
Disclosed are various embodiments for generating user points for payment actions applied to an owed balance from eligible payment accounts or source accounts associated with an entity. In some examples, a system comprises a client device that is configured to receive payment action data from a client device associated with a user identifier. A payment action is identified for an owed balance assigned to the user identifier. The payment action comprises a first identifier for a source account and a second identifier for the owed balance. A common attribute is identified between the first identifier and the second identifier. A payment amount for the payment action is determined to have been held for a threshold time period. The payment amount for the payment action is determined to have been cleared. A user point amount for the user identifier is generated.