Payment Assistance Apparatus Biometric Authentication Qualification Display

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Solution Overview

Problem

Users who opt for face authentication for payment may not have their face images registered for collective processing, and salesclerks need to confirm payment qualifications for alternative payment methods, making the confirmation process complicated.

Innovation Solution

A payment assistance system that includes an authentication control unit for biometric authentication, a decision unit for determining display information based on user qualification, and a display control unit to show this information on a display device at the payment location, allowing for streamlined qualification confirmation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If face authentication is used for payment, then payment speed is improved, but complexity of confirming service application qualification increases for non-face-authentication payment methods

Engineering Contradiction:
Improvepayment speedVSAvoidconfirmation operation complexity
Core Design Contradiction:
SpeedVSDevice complexity

Solution Approach 1:

The system performs biometric authentication and service application qualification determination in advance, before the actual payment processing. The authentication result and qualification status are stored and automatically retrieved during payment, eliminating the need for repeated manual confirmation operations when using non-face-authentication payment methods.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system provides visual feedback by displaying the user's qualification status for service applications on the display device. This allows salesclerks to immediately see whether service application is applicable without performing complex manual verification operations, reducing confirmation complexity for alternative payment methods.

Inventive Principle:
Principle #23Feedback

2Reliability

If manual confirmation of service application qualification is performed, then accuracy of service application is improved, but time required for payment processing increases

Engineering Contradiction:
Improveservice application accuracyVSAvoidpayment processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system automatically determines service application qualification based on biometric authentication results without requiring manual confirmation by salesclerks. The authentication system itself performs the verification function, freeing salesclerks from time-consuming manual confirmation tasks while maintaining accuracy through automated decision-making.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system replaces manual mechanical confirmation operations with automated biometric authentication and electronic verification. Instead of salesclerks manually checking qualifications, the system uses automated image processing, biometric matching, and database queries to determine service application eligibility, significantly reducing processing time while maintaining or improving accuracy.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Ease of operation

If biometric authentication is implemented, then convenience of payment is improved, but information processing load on salesclerks increases

Engineering Contradiction:
Improvepayment convenienceVSAvoidinformation processing load
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system extracts and separates the information processing functions from the salesclerks and relocates them to automated computational systems. Biometric image processing, feature extraction, authentication matching, and qualification determination are all performed by computers and algorithms, removing this complex information processing burden from human salesclerks while maintaining payment convenience.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS20230394475A1Payment assistance apparatus, payment assistance system, payment assistance method, and non-transitory computer-readable medium
Publication Date: 2023.12.07 NEC CORP
  • US20230394475A1 patent drawing
  • US20230394475A1 patent drawing
  • US20230394475A1 patent drawing

AI summary

In the present disclosure, a payment assistance apparatus (1) includes: an authentication control unit (11) that controls biometric authentication, based on a captured image of a predetermined user being captured at a payment place; a decision unit (12) that decides display information, based on qualification information about service application associated with biometric information about the user who succeeds in the biometric authentication, when the biometric authentication succeeds; and a display control unit (13) that displays the decided display information in a position associated with the user in the captured image being displayed on a display device installed at the payment place.