Contextual Payment Checkpoint for Amount Confirmation Accuracy
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Solution Overview
Problem
Electronic payment systems often result in errors due to incorrect payment amounts or payees being selected, leading to costly and time-consuming rectifications for customers and financial institutions.
Innovation Solution
Introduce a checkpoint in the payment workflow using a generative artificial intelligence model (GAIM) to generate educational text strings that include the payment amount, allowing customers to reconsider and correct their payment details before confirmation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a simple payment confirmation interface is used, then the ease of operation is improved, but the payment accuracy deteriorates due to errors in amount or payee selection
Solution Approach 1:
The system performs preliminary actions by generating an educational text string that includes the payment amount before the user confirms the payment. This allows the user to review and verify the payment details in advance, preventing errors in amount or payee selection while maintaining a simple interface.
Solution Approach 2:
The system introduces feedback by displaying an educational text string that provides information about the payment amount to the user before confirmation. This feedback mechanism helps users verify their input and reduces errors without complicating the payment process.
2Manufacturing precision
If additional verification steps are added to improve payment accuracy, then the payment accuracy is improved, but the device complexity increases
Solution Approach 1:
The system uses an intermediary approach by introducing an educational text string as a mediator between the payment input and confirmation steps. This text string provides verification information without requiring additional complex verification steps, maintaining simplicity while improving accuracy.
3Manufacturing precision
If a checkpoint with educational text string is introduced, then the payment accuracy is improved, but the loss of time increases due to additional processing
Solution Approach 1:
The educational text string is generated using a pre-trained GAIM model, which allows for quick generation of verification content. This preliminary preparation of the AI model enables fast generation of text strings during the payment process, minimizing additional processing time while maintaining accuracy improvement.
Data Source
AI summary
Augmenting an electronic payment by generating and interposing into the payment workflow a text string that includes a number corresponding to the payment amount. The text string can be an educational text string that is interposed before, or in conjunction with, a portion of the payment workflow that includes a request to confirm the payment. The interposed educational text string can be generated by a generative artificial intelligence model (GAIM). The GAIM can generate the interposed educational information based on the payment amount and one or more contextual factors about the payment.


