Payment URL Workflow for Consumable Shipping Without Address Sharing
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Solution Overview
Problem
Conventional multifunction peripherals (MFPs) require users to manually input shipping destinations for consumables, creating unnecessary work for both the purchase client and the purchaser when requesting and fulfilling consumable purchases.
Innovation Solution
A system and method that utilizes a non-transitory computer readable storage medium to generate a URL for starting an application software on an external device, enabling payment and shipping of consumables without requiring the purchaser to know the shipping destination, by integrating an information processing device, management server, electronic payment server, application server, and shipping server to automate the process.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the conventional MFP system is used where the purchase client provides shipping destination information to the purchaser, then the purchaser can complete the consumable purchase, but the purchase client and purchaser must manually communicate shipping details creating unnecessary work
Solution Approach 1:
The system enables self-service by automatically managing shipping information. The MFP automatically transmits shipping destination information to the supplier when consumables are purchased, eliminating the need for manual communication between purchase client and purchaser. The purchaser simply completes payment through the generated URL while the system handles information transmission autonomously.
Solution Approach 2:
The management server acts as an intermediary between the MFP, purchaser, and supplier. It receives shipping information from the MFP, generates payment URLs for purchasers, and transmits necessary data to the supplier, thereby mediating the information flow and eliminating direct communication requirements between end users.
2Productivity
If the purchase client manually communicates shipping destination to the purchaser, then the purchaser can arrange delivery, but the process requires additional communication steps between users
Solution Approach 1:
The system merges multiple functions into a single integrated process. The MFP combines consumable purchase request, shipping information storage, and automatic transmission to the supplier. The management server combines URL generation, payment facilitation, and information routing, thereby simplifying the overall process despite increased system integration.
Solution Approach 2:
The system performs preliminary actions by pre-storing shipping destination information in the MFP and pre-generating payment URLs with embedded shipping details. When purchase is initiated, the information is already prepared and ready for automatic transmission, eliminating the need for real-time communication during the purchase process.
Data Source
AI summary
A management device receives designation information from an information processing device. The designation information designates an article to be purchased and a shipping destination of the article. The device performs a specific process to cause generation of a URL which is a Uniform Resource Locator to be used for starting-up an application software to settle a payment of charge of the article designated by the designation information. The controller receives purchase completion information indicating that the payment is completed in a case that: the specific process is completed; the information processing device transmits the URL to an external device; the application software is started up by the URI, on the external device; and the payment is completed by using the application software on the external device. The device transmits a shipping command to ship the article to the shipping destination in response to receiving the purchase completion information.