PDA Content Retrieval From Remote Sources

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Solution Overview

Problem

Users often face difficulties in accessing content items due to their absence on local devices, leading to inefficient and stressful efforts to obtain them, especially when they are not pre-uploaded to network-accessible data stores or are inaccessible due to corruption or forgetfulness.

Innovation Solution

A system utilizing personal digital assistant (PDA) functionality to retrieve content items from remote sources by interpreting user input, identifying suitable source components through a hierarchically-arranged set of retrieval options, and sending the content over a network to the user's device, including local, associated user devices, and devices owned by others within a 'inner circle'.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a user uploads content items to a network-accessible data store in advance, then the user can access content items without manual retrieval efforts, but the user may forget to do so or decline to do so for security-related reasons

Engineering Contradiction:
ImproveContent item accessibilityVSAvoidSystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The PDA functionality performs automated content item retrieval without requiring user intervention. The system autonomously searches for content items across multiple sources, determines availability, and initiates downloads automatically, eliminating the need for users to manually upload or manage content storage.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system proactively searches for content items before the user needs them by maintaining an updated inventory of available content across connected devices and networks. This preliminary action ensures content is ready for immediate access when the user makes a request.

Inventive Principle:
Principle #10Preliminary action

2Productivity

If a user manually searches for and retrieves content items from remote sources, then the user can access desired content items, but the effort is time-intensive, inefficient and stressful

Engineering Contradiction:
ImproveContent retrieval efficiencyVSAvoidTime to obtain content item
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The PDA functionality autonomously performs content item retrieval operations without requiring user intervention. The system automatically searches for content, determines availability across multiple sources, and initiates downloads, eliminating the time-consuming manual search process.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system maintains an updated inventory of available content items across connected devices and networks, performing preliminary organization and indexing of content. This preliminary action enables rapid retrieval when needed, avoiding time-consuming searches at the moment of requirement.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If a user relies on local storage of content items, then access is immediate, but the user may forget to transfer items or store corrupted/inaccessible copies

Engineering Contradiction:
ImproveContent item availabilityVSAvoidUser operation simplicity
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system continuously monitors and updates its inventory of available content items across multiple sources. When a user requests content, the system provides feedback about availability status and automatically selects appropriate sources, ensuring reliable content retrieval without user error.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The PDA functionality automatically handles content item acquisition and storage decisions without user intervention. The system autonomously determines the best source for content items and manages the transfer process, eliminating user errors related to forgetting transfers or storing corrupted copies.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10783327B2Using a personal digital assistant to retrieve an item from a remote source
Publication Date: 2020.09.22 MICROSOFT TECHNOLOGY LICENSING LLC
  • US10783327B2 patent drawing
  • US10783327B2 patent drawing
  • US10783327B2 patent drawing

AI summary

A technique is described herein for using personal digital assistant (PDA) functionality to assist a user in retrieving a content item from a source component, such as a remote user computing device. In one manner of operation, the technique involves: receiving at least one input message from the user, in which the user expresses an intent to obtain a desired content item; interpreting the input message(s) using a language understanding component of a dialog system, to provide an interpreted request; identifying zero, one or more source components, each of which provides a copy of the desired content item; retrieving the desired content item from at least one identified source component; and sending the desired content item over a computer network to a target component. The identifying operation involves identifying the source component(s) with reference to a hierarchically-arranged set of retrieval options.