Performance Summary Hyperlink System for Objective Evaluation

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Solution Overview

Problem

Performance summaries for employees are often dull and rely on subjective memory and feelings rather than objective data, lacking supporting information to provide a comprehensive evaluation.

Innovation Solution

A system and method that create links in performance summaries to supporting information, allowing users to select and view associated data through a user interface, enhancing the summary with objective evidence and feedback.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If performance summaries are created using only text-based subjective evaluations, then the simplicity and ease of creation are maintained, but the objectivity and comprehensiveness of the evaluation deteriorate

Engineering Contradiction:
Improveevaluation objectivityVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent implements nested information structure where performance summaries contain embedded hyperlinks to supporting information. The summary text serves as the outer layer while detailed objective data (emails, documents, feedback) are nested within as clickable links. This allows the system to maintain simplicity at the summary level while providing access to comprehensive objective evidence when needed, resolving the contradiction between evaluation objectivity and system complexity.

Inventive Principle:
Principle #7Nested doll (Nesting)

Solution Approach 2:

The patent transitions from a single-dimensional text-based evaluation to a multi-dimensional information structure by adding hyperlinks as a new dimension. The performance summary exists in the primary dimension as concise text, while supporting objective information is accessible in a secondary dimension through hyperlinks. This dimensional expansion allows the system to provide both simplicity and objectivity simultaneously without proportionally increasing complexity.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Loss of information

If detailed supporting information is always displayed in performance summaries, then the comprehensiveness and objectivity are improved, but the readability and conciseness deteriorate

Engineering Contradiction:
Improveinformation completenessVSAvoidreadability
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent segments information into two distinct parts: concise summary text and detailed supporting information. The performance summary displays only essential evaluation points in readable format, while comprehensive objective evidence is separated into linked documents. This segmentation allows readers to consume the summary quickly for readability while providing the option to access complete information through hyperlinks, thus resolving the contradiction between information completeness and readability.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent extracts detailed supporting information from the main performance summary text and places it in separate accessible locations (linked documents, emails, or feedback). The summary retains only the essential evaluation statements for readability, while the extracted supporting information remains available through hyperlinks. This extraction resolves the contradiction by removing bulk information from the main text while preserving access to complete data.

Inventive Principle:
Principle #2Taking out (Extraction)

3Reliability

If performance summaries rely on memory and subjective feelings, then the ease of creation is maintained, but the reliability and proof-based evaluation deteriorate

Engineering Contradiction:
Improveevaluation reliabilityVSAvoidtime to create
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent implements preliminary action by collecting and storing objective supporting information (emails, documents, feedback) before the performance review process. This information is pre-organized and linked to relevant performance statements, so that when creating the summary, reviewers can simply reference pre-collected evidence rather than gathering it during the review process. This preliminary preparation increases evaluation reliability through objective evidence while minimizing the time required to create the summary.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces hyperlinks as an intermediary mechanism that connects subjective performance statements with objective supporting evidence. Instead of requiring reviewers to manually verify evidence or spend time searching for proof, the hyperlink intermediary provides direct access to relevant documents, emails, or feedback. This intermediary function enhances evaluation reliability by providing proof-based validation while maintaining quick summary creation time.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11157859B2Systems and methods for performance summary citations
Publication Date: 2021.10.26 SALESFORCE INC
  • US11157859B2 patent drawing
  • US11157859B2 patent drawing
  • US11157859B2 patent drawing

AI summary

Some embodiments of the present invention include a method for creating, via a first user interface, at least one link in a performance summary to link to supporting information of an employee's work associated with the performance summary. The performance summary including the at least one link is then displayed via the first user interface. The method then detects, via the first user interface, when the at least one link in the performance summary is selected. Responsive to the at least one link being selected, the supporting information of the employee's work associated with the performance summary is displayed via the first user interface.