Persona Objects for Content Retrieval in CMS

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Users face difficulties in identifying and accessing relevant content from large content repositories due to the vast amount of information available.

Innovation Solution

The system creates and utilizes persona objects based on user action tracking entries, which are then used to modify query requests and rank retrieved objects, ensuring more relevant content is provided to users.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If users search through large content repositories, then more content is available, but it becomes difficult to identify and obtain relevant content

Engineering Contradiction:

Improveamount of contentVSAvoidease of identifying relevant content

Core Design Contradiction:

Quantity of substanceVSEase of operation

Solution Approach 1:

The patent introduces persona objects as intermediaries between users and content repositories. These persona objects aggregate and represent user preferences, behaviors, and characteristics, serving as a mediator that translates user needs into targeted content retrieval without requiring users to manually search through vast content volumes

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements feedback mechanisms by tracking user actions and continuously updating persona objects based on observed user behaviors. This feedback loop enables the system to learn from user interactions and progressively improve content recommendation accuracy, making relevant content identification easier over time

Inventive Principle:

Principle #23Feedback

2Quantity of substance

If the system stores significant amounts of content, then content availability increases, but content retrieval efficiency decreases

Engineering Contradiction:

Improvecontent availabilityVSAvoidcontent retrieval efficiency

Core Design Contradiction:

Quantity of substanceVSProductivity

Solution Approach 1:

The patent segments the content retrieval process into multiple components: query modification based on persona attributes, ranked object generation, and selective presentation. This segmentation allows the system to efficiently handle large content repositories by breaking down the complex retrieval task into manageable steps that leverage user-specific persona information

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The system dynamically changes retrieval parameters by modifying query requests based on persona object attributes. Instead of using fixed retrieval parameters, the system adapts search criteria, ranking weights, and filtering conditions according to user-specific persona data, thereby improving retrieval efficiency for stored content

Inventive Principle:

Principle #35Parameter changes

Data Source

PatentUS12277183B2Method and system for creating and using persona in a content management system

Publication Date: 2025.04.15 OPEN TEXT CORP

AI summary

A method and system for servicing requests, including receiving, from a client, a first request to perform an action, obtaining a first persona object for a user associated with the first request, servicing the first request using the first persona object to obtain a result, and providing the result to the client.