Personal Communication System for Dynamic Workforce Schedule Updates
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Solution Overview
Problem
Current scheduling and calendar systems lack integration with social networks and mobile devices, limiting their ability to dynamically update workforce schedules based on personal information from various sources, such as social media and calendar services.
Innovation Solution
A personal communication system that requests and receives initial schedule information from an enterprise analysis system, monitors relevant schedule factors, and updates the workforce schedule by accessing personal information from social networking services and calendar systems, allowing for real-time modifications and swaps.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If calendar and event management systems are used to create and display appointments and meetings, then scheduling functionality is provided, but integration with social networks and mobile devices is lacking, limiting dynamic updates based on personal information
Solution Approach 1:
The patent combines calendar management system functionality with social network integration and mobile device capabilities into a unified system. The workforce management system merges personal schedule data from social networks with enterprise scheduling requirements, enabling dynamic updates based on personal information while maintaining comprehensive scheduling control.
2Productivity
If traditional scheduling systems operate independently without mobile integration, then system simplicity is maintained, but real-time monitoring and updates of schedule factors are prevented
Solution Approach 1:
The patent introduces a mobile device as an intermediary component between the workforce management system and personal information sources. The mobile device monitors schedule factors, retrieves personal information from social networks, and transmits updates to the enterprise system, enabling real-time scheduling updates without requiring direct complex integration between all components.
3Measurement precision
If workforce schedules are generated without accessing personal information from multiple sources, then scheduling process is simplified, but scheduling accuracy and employee availability management are reduced
Solution Approach 1:
The workforce management system is designed with multi-functionality to handle diverse data sources including social networks, mobile devices, and enterprise scheduling requirements. This universal system can access and process personal information from multiple sources while maintaining comprehensive scheduling control, improving accuracy without requiring separate specialized systems for each function.
Data Source
AI summary
A personal communication system generates a request for initial schedule information corresponding to an initial workforce schedule generated by an enterprise analysis system. The personal communication system transmits the request for initial schedule information to the enterprise analysis system and receives a response including the initial schedule information. The personal communication system then generates a view of the initial workforce schedule based on the initial schedule information and displays the view of the initial workforce schedule in a primary application running on the personal communication system. The personal communication system then monitors for schedule factors relevant to the initial workforce schedule and transmits the schedule factors for use by the enterprise analysis system in generating an updated workforce schedule.