Personalized Mobile Enterprise GUI Segmentation

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Solution Overview

Problem

Large enterprises face difficulties in providing user-friendly mobile interfaces for accessing enterprise-related actions and information due to generic and overcomplicated graphical user interfaces, leading to increased time spent searching and navigating.

Innovation Solution

A compact, personalized graphical user interface (GUI) is designed for mobile devices, featuring a search bar, personalized requests and tasks, and relevant actions, with item placement determined by user interactions, to streamline access to enterprise-related actions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a generic graphical user interface is used to display enterprise-related actions, then all users can access the same information, but the interface becomes overcomplicated and users spend excessive time searching for tasks

Engineering Contradiction:
Improvepersonalization capabilityVSAvoidinterface complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The graphical user interface is segmented into multiple sections: a search bar section, a personalized requests and tasks section, and a relevant actions section. This segmentation allows the interface to present information in organized, manageable portions rather than overwhelming users with a single comprehensive list, thereby reducing perceived complexity while maintaining adaptability to user needs

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary actions by automatically curating and organizing enterprise-related actions before presentation to the user. Actions are pre-filtered, pre-ranked by relevance, and pre-positioned based on user profiles and interaction history, eliminating the need for users to manually search through complicated interfaces

Inventive Principle:
Principle #10Preliminary action

2Productivity

If external URLs are used to complete enterprise tasks, then task completion is possible, but users experience confusion and navigation difficulty

Engineering Contradiction:
Improvetask completion efficiencyVSAvoidnavigation ease
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The system merges the task completion functionality directly into the mobile application interface by integrating enterprise action forms and submission capabilities within the app itself. This consolidation eliminates the need for users to navigate away to external URLs, maintaining contextual awareness and simplifying the operational flow while preserving task completion efficiency

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The mobile application serves as an intermediary between users and enterprise systems, providing a unified interface that mediates all task completion activities. Instead of directly linking to external systems, the app handles all interactions locally, presenting a consistent navigation experience while backend processes manage the actual task execution

Inventive Principle:
Principle #24Intermediary (Mediator)

3Area of stationary object

If limited screen space is utilized on mobile devices, then portability is maintained, but displaying comprehensive enterprise information becomes daunting

Engineering Contradiction:
Improvescreen area utilizationVSAvoidinformation accessibility
Core Design Contradiction:
Area of stationary objectVSEase of operation

Solution Approach 1:

The interface leverages the temporal dimension by implementing dynamic content loading and infinite scrolling capabilities. As users interact with the interface, additional information is loaded on-demand, transforming the limited spatial screen area into an effectively unlimited information space that maintains ease of operation through progressive disclosure rather than overwhelming initial presentation

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS11112929B2Personalized graphical user interfaces for enterprise-related actions
Publication Date: 2021.09.07 SERVICENOW INC
  • US11112929B2 patent drawing
  • US11112929B2 patent drawing
  • US11112929B2 patent drawing

AI summary

A first example embodiment may involve obtaining, by a mobile device associated with a particular user, representations of: (i) a first set of custom enterprise-related actions that are specific to the particular user, and (ii) a second set of general enterprise-related actions that are applicable to multiple users. The first example embodiment may further involve generating and displaying, on a screen of the mobile device, a scrollable graphical user interface including an ordering of actuatable user interface elements including: actuatable user interface elements for a search text box, followed by actuatable user interface elements for the first set of custom enterprise-related actions, followed by actuatable user interface elements for the second set of general enterprise-related actions.