Personalized Communication Network Intermediary
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Solution Overview
Problem
Current communication systems face challenges in effectively and efficiently delivering messages to multiple recipients across various platforms, as they require multiple accounts and login credentials, leading to information overload and redundancy, and recipients are hesitant to share contact information due to spam concerns.
Innovation Solution
A computer-based system that creates a personalized communications network allowing recipients to establish relationships with message originators without revealing their contact information, enabling customized message delivery across multiple platforms using a centralized account, with message originators able to send messages without direct access to recipient contact details.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If recipients share their contact information with multiple message originators, then message delivery becomes possible, but recipients face increased risk of receiving spam and compromising their digital identity
Solution Approach 1:
The patent introduces a messaging intermediary service that acts as a mediator between message originators and recipients. The intermediary holds the recipient's contact information securely and only facilitates authorized message delivery without exposing the recipient's digital identity to originators. This resolves the contradiction by enabling message delivery while protecting against spam and identity compromise through the intermediary's controlled access mechanism.
2Reliability
If recipients establish separate accounts with multiple message originators, then communication channels can be maintained, but data redundancy and inconvenience increase
Solution Approach 1:
The patent implements a universal messaging account system where a single recipient account can communicate with multiple message originators across different platforms. The intermediary service provides multi-functional access, allowing one account to serve multiple communication purposes without requiring separate accounts for each originator, thereby reducing complexity while maintaining reliable communication channels.
Solution Approach 2:
The patent combines multiple communication relationships into a single unified account structure. Instead of requiring separate accounts for each message originator, the system merges these relationships under one recipient account managed by the intermediary, eliminating data redundancy and simplifying account management while preserving communication reliability.
3Productivity
If multiple communication platforms are used to reach different audiences, then message delivery coverage increases, but formatting and delivery time consumption increase
Solution Approach 1:
The patent creates a universal messaging system where a single message composition interface can deliver to multiple communication platforms simultaneously. The intermediary service handles platform-specific formatting automatically, allowing one message to be distributed across email, SMS, social media, and other platforms without manual reformatting, thus increasing delivery coverage while reducing time consumption.
Solution Approach 2:
The patent uses automated copying and adaptation of the core message content for different platforms. Instead of manually creating separate formatted messages for each platform, the system creates one master message and automatically generates platform-specific copies, maintaining message coverage across multiple channels while eliminating the time-consuming manual formatting process.
4Loss of substance
If recipients consolidate contact information in a single account, then data redundancy is reduced, but privacy concerns about exposing contact information arise
Solution Approach 1:
The patent uses the messaging intermediary as a secure custodian of the recipient's contact information. The intermediary holds the consolidated contact data centrally, eliminating the need for recipients to store and manage this information across multiple platforms, thereby reducing data redundancy. Simultaneously, the intermediary protects the information by never exposing it to message originators, resolving the privacy concern through controlled access.
Data Source
AI summary
The various implementations of the present invention are provided as a computer-based system configured to allow for the creation of a personalized communications network. A message recipient can establish one or more messaging relationships with persons and entities or message originators and configure their message recipient account to receive messages from the message originators without divulging or compromising the message recipient's contact information. The content and messaging platform for delivery of the messages can be customized based on a classification established for each messaging relationship between a message originator and a message recipient. A message originator can utilize the personalized communications network to send messages to multiple message recipients, even if the message originator does not have knowledge of, or direct access to, the contact information for the message recipients. The collection of the messaging relationships established by a message recipient and message originators is a “personalized communications network.”