Pharmacy Order Fulfillment Layout for Custom High-Volume Processing

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Solution Overview

Problem

Pharmaceutical order processing systems face challenges in fully automating or standardizing the filling of custom or specialty orders, leading to labor-intensive processes and inefficiencies in high-volume order fulfillment.

Innovation Solution

A pharmacy order processing system comprising multiple picking and packing workstations, conveyor systems, and inspection workstations, with configurable layouts and multi-directional conveyors to facilitate efficient processing and packaging of orders, allowing for customizable configurations to suit various pharmacy environments.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If manual processes are used to fill custom or specialty pharmacy orders, then flexibility and adaptability are maintained, but labor intensity increases and productivity decreases

Engineering Contradiction:
Improveability to process custom ordersVSAvoidorder fulfillment volume
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The system divides the order fulfillment process into distinct workstations (picking, inspection, packing, labeling) that can handle different types of orders through standardized interfaces, allowing custom orders to be processed efficiently through modular operations

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The workstations are designed with universal capabilities to handle both custom and specialty orders through standardized processes, enabling the same equipment and personnel to fulfill diverse order types without requiring separate manual procedures for each

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Productivity

If fully automated systems are implemented, then productivity increases, but the ability to handle custom or specialty orders decreases

Engineering Contradiction:
Improveorder processing speedVSAvoidcustomization capability
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The patent introduces computer vision systems and machine learning algorithms as intermediaries between automated equipment and custom order requirements, enabling automated handling while maintaining the flexibility to accommodate specialized packaging and customization needs

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system employs dynamic, reconfigurable workstations that can adjust their operations based on order type, allowing automated processes to adapt to custom requirements through programmable controls and adjustable mechanisms

Inventive Principle:
Principle #15Dynamics

3Productivity

If standardized processes are used, then productivity improves, but the complexity of handling diverse order types increases

Engineering Contradiction:
Improveprocessing efficiencyVSAvoidsystem configuration variety
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system manages complexity by changing operational parameters (such as packaging specifications, labeling requirements, and handling procedures) through software control rather than requiring physically different equipment configurations for each order type

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS10424408B2Pharmacy order processing system
Publication Date: 2019.09.24 EXPRESS SCRIPTS STRATEGIC DEVELOPMENT INC
  • US10424408B2 patent drawing
  • US10424408B2 patent drawing
  • US10424408B2 patent drawing

AI summary

In one aspect, a pharmacy order processing system is disclosed. The system includes a plurality of picking workstations, each picking workstation including a plurality of bins. The system also includes a plurality of trays for carrying a plurality of pharmacy orders, a tray drop-off station, and a tray delivery conveyor extending between the tray drop-off station and the plurality of picking workstations. The system further includes a tray delivery conveyor extending between the tray drop-off station and the plurality of picking workstations. The system includes a plurality of packing workstations, each packing workstation including an opening to receive a scale and a plurality of receptacles configured to receive shipping label printers. The system also includes at least one inspection workstation, the at least one inspection workstation including at least one product scanner. The system further includes a packing delivery conveyor extending from the plurality of packing workstations.