Automated Phishing Threat Detection and Policy Update

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Solution Overview

Problem

Phishing attacks pose a significant challenge due to their ability to evade detection, causing financial loss and operational disruptions, especially in enterprises, where manual assessment and containment can take hours or days, allowing threats to spread unchecked.

Innovation Solution

A system and method for automated detection and mitigation of phishing attacks, utilizing a remote network management platform that includes a security decision point and a threat database to analyze email messages, identify phishing indicators, and update security policies to block malicious content, thereby reducing the timeframe for detection and containment.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual assessment and containment of phishing attacks is performed by security professionals, then detection accuracy and response thoroughness are improved, but the response time increases to hours or days allowing threats to spread

Engineering Contradiction:
Improvedetection accuracyVSAvoidresponse time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary automated actions by immediately analyzing phishing indicators, querying threat databases, and initiating containment procedures upon detection, eliminating the waiting period for manual security professional intervention while maintaining thorough detection through multiple analysis layers

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

An automated security system acts as an intermediary between threat detection and manual security professional assessment, handling the time-critical initial response actions while preserving the option for human experts to review and refine the response if needed

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of time

If automated systems are implemented for rapid detection and containment, then response time is reduced, but system complexity increases

Engineering Contradiction:
Improveresponse timeVSAvoidsystem complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The automated system is segmented into distinct functional modules including phishing indicator analysis, threat database querying, security policy evaluation, and containment execution, allowing each component to be independently developed, tested, and maintained while working together to achieve rapid automated response

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system incorporates feedback mechanisms where detection results inform subsequent containment actions, and where outcomes are logged and used to refine future detection accuracy, creating a self-improving automated response system that reduces complexity over time through learned patterns

Inventive Principle:
Principle #23Feedback

3Reliability

If comprehensive security policy updates are performed across all security enforcement points, then threat containment effectiveness is improved, but the time required for policy propagation increases

Engineering Contradiction:
Improvecontainment effectivenessVSAvoidpolicy propagation time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

Security policies are pre-configured and staged for rapid deployment across multiple enforcement points, allowing immediate activation upon threat confirmation without requiring sequential configuration updates at each security device

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The security policy update mechanism is designed to simultaneously propagate containment rules across diverse security enforcement points including email servers, web proxies, and endpoint protection systems using a universal policy format that adapts to different device types

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP3462683B1Automated mitigation of electronic message based security threats
Publication Date: 2021.03.31 SERVICENOW INC
  • EP3462683B1 patent drawingFigure 1
  • EP3462683B1 patent drawingFigure 2
  • EP3462683B1 patent drawingFigure 3

AI summary

An example embodiment may include a security enforcement point device disposed within a managed network and a security decision point device disposed within a computational instance of a remote network management platform. The security decision point device may be configured to: receive a message by way of the managed network; parse the message to identify observable indicators of one or more of the security threats, where the observable indicators include at least one of a network addresses, a hyperlink, or a representation of an attached file; remotely query a security threat database for the observable indicators; receive, from the security threat database, an indication that the observable indicators are associated with a particular security threat, and transmit, to the security enforcement point device, a command to update its associated security policy such that the particular security threat is mitigated.