Phone URL Exchange via Voice-Activated Speech Recognition
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Solution Overview
Problem
Existing unified communications systems lack a secure and user-friendly method for exchanging Universal Resource Locators (URLs) or Universal Resource Identifiers (URIs) over telephony channels, especially between parties without a pre-defined relationship, and face challenges in maintaining call quality.
Innovation Solution
A system and method for phone URL exchange (PURLX) that includes an information exchange unit with an exchange engine and a monitoring module, enabling automatic URL exchange between users over IP communication channels and switching between networks to improve call quality based on monitoring input or statistical measurements.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If traditional DTMF signaling is used to transmit URLs over telephone lines, then URL exchange between parties is enabled, but the telephone tones are very loud and annoying to human senders and receivers
Solution Approach 1:
The patent extracts the URL transmission function from the traditional DTMF tone-based telephony system. By using voice-activated control and speech recognition, the system separates the data transmission (URL) from the traditional tone-based signaling, allowing users to communicate URLs through natural speech rather than loud DTMF tones.
Solution Approach 2:
The patent replaces the mechanical DTMF tone generation and detection system with an acoustic field-based system using voice-activated control and speech recognition. This substitution eliminates the need for loud mechanical tones while enabling URL exchange through natural human speech patterns.
2Ease of operation
If DTMF signaling is used to transmit URLs, then URL exchange is possible, but traditional DTMF signaling faces challenges to provide a secure and user friendly way to exchange URL over telephone communications channels
Solution Approach 1:
The patent incorporates feedback mechanisms in the form of voice-activated confirmation and speech recognition validation. The system listens for user confirmation commands and validates the transmitted URL through interactive speech feedback, ensuring both security and user-friendliness in the URL exchange process.
Solution Approach 2:
The patent introduces voice-activated control as an intermediary layer between the user and the URL transmission system. This intermediary provides a more secure and user-friendly interface by using natural speech patterns and voice confirmation, replacing the less secure DTMF tone-based interaction.
3Stability of the object's composition
If federation and clearinghouse mechanisms are used for information exchange in unified communications systems, then structured communication control is achieved, but the set-ups are inconvenient and inefficient for parties with no or little relationship
Solution Approach 1:
The patent extracts the URL transmission function from the complex federation and clearinghouse control mechanisms. By using direct voice-activated URL exchange over telephone lines, the system eliminates the need for formal relationship setups and intermediate control structures, enabling efficient communication between parties without pre-established relationships.
4Stability of the object's composition
If web-based applications require active use of unified communication system for URL exchange, then controlled communication environment is maintained, but the process becomes cumbersome requiring multiple steps
Solution Approach 1:
The patent extracts the URL exchange function from the complex multi-step web-based unified communication system. By using direct telephone-based voice-activated URL transmission, the system reduces the process to a single straightforward interaction, eliminating the need for multiple sequential steps while maintaining communication environment control.
Data Source
AI summary
A system for exchanging information for improved call quality includes an exchange engine for switching between networks or communication channels and a monitoring module for determining quality of communication over a network or communication channels and initiating switching in response to poor call quality. The monitoring module may be responsive to input from the user or to call quality as determined for example by statistical measurement. The exchange engine identifies the network or communication channel in use for the current call; determines the call quality for a second network or communication channel not being used for the current call; determines whether call quality of the second network is better than the first network; and switches the current call between a first user and the second user from the first network to the second network if the call quality of the second network is better than the first network.