Photo Re-engagement Scoring Algorithm

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Solution Overview

Problem

Users often forget about their uploaded photos in online photo management services, leading to missed opportunities for engagement and sharing of fond memories, as these services lack effective mechanisms to re-engage users with their stored content.

Innovation Solution

An online photo management service employs an automated intelligent agent to evaluate and select photos based on various attributes, sending re-engagement messages to users when inactivity is detected, using a scoring system optimized by machine-learning algorithms to increase user interaction.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If users upload photos to online storage service, then photo storage capacity is improved, but user engagement with photos deteriorates

Engineering Contradiction:
Improvephoto storage capacityVSAvoiduser engagement
Core Design Contradiction:
Quantity of substanceVSProductivity

Solution Approach 1:

The system proactively selects and sends photos to users before they would naturally request them, based on predicted user interest. This preliminary action re-engages users with their stored photos without requiring them to actively search or request content.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system monitors user responses to sent photos and uses this feedback to refine its selection algorithm. By tracking which photos users open, share, or save, the system continuously improves its ability to predict user interest and maintain engagement.

Inventive Principle:
Principle #23Feedback

2Measurement precision

If automated intelligent agent selects photos based on multiple attributes, then photo selection precision is improved, but system complexity increases

Engineering Contradiction:
Improvephoto selection precisionVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The photo selection process is divided into independent attribute evaluations (aesthetic quality, emotional content, recency, sharing potential) that are assessed separately and then combined. This segmentation allows complex multi-criteria selection to be broken down into manageable, independent scoring components.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system uses machine learning to dynamically adjust the weights of different photo attributes based on individual user preferences and behavior patterns. This allows the selection precision to be optimized for each user without requiring a completely different system for each user.

Inventive Principle:
Principle #35Parameter changes

3Productivity

If re-engagement messages are sent to inactive users, then user interaction frequency is improved, but message effectiveness deteriorates

Engineering Contradiction:
Improveuser interaction frequencyVSAvoidmessage effectiveness
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system identifies users who are likely to respond to re-engagement messages by analyzing their historical behavior patterns and photo interaction data before sending messages. This preliminary identification ensures that messages are sent to the right users at the right time, improving overall effectiveness.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system personalizes each re-engagement message by selecting photos that are specifically relevant to that user's interests and preferences, rather than sending generic messages. This local customization of message content significantly improves effectiveness compared to blanket messaging approaches.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS11410195B2User re-engagement with online photo management service
Publication Date: 2022.08.09 DROPBOX INC
  • US11410195B2 patent drawing
  • US11410195B2 patent drawing
  • US11410195B2 patent drawing

AI summary

An online photo management service that stores a collection of photos belonging to a user can send re-engagement messages to the user that can include photos automatically selected from the collection. The selection can be based on a scoring algorithm that rates the photos according to a set of attributes and computes a score based on the attributes and a set of weights. Based on user responses to re-engagement messages, the weights can be tuned to more reliably select photos likely to result in user re-engagement with the stored collection of photos.