Reusable Pickup Containers for Unpackaged Item Delivery

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current methods for delivering items to customers often require packing in shipping packages, leading to inefficiencies and increased costs due to human error in selecting appropriate package sizes, resulting in unnecessary fulfillment costs and customer receipt of excess packaging materials.

Innovation Solution

Implementing pickup locations where items are picked from a materials handling facility and stored in delivery containers without packaging, allowing customers to retrieve them directly, reducing the need for shipping packages and optimizing transportation capacity.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If items are packed in shipping packages before shipping, then items are protected from damage during shipping, but fulfillment costs increase and transportation efficiency decreases

Engineering Contradiction:
Improveitem protectionVSAvoidtransportation efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent extracts the protective packaging function from the shipping process by using durable, reusable containers that are maintained in a controlled facility. Customers receive items in these containers without traditional shipping packaging, eliminating the need for protective packaging while maintaining item protection during the customer's possession and use.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The containers serve multiple functions: they protect items during storage in the controlled facility, serve as durable storage for customers, and can be returned and reused. This multi-functionality replaces the single-use protective packaging traditionally required for shipping, improving transportation efficiency while maintaining protection.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Reliability

If traditional shipping packages are used, then items are protected during shipping, but customers receive excess packaging materials they do not need

Engineering Contradiction:
Improveitem protectionVSAvoidexcess packaging waste
Core Design Contradiction:
ReliabilityVSLoss of substance

Solution Approach 1:

Instead of discarding single-use packaging materials after shipping, the system recovers and reuses durable containers. Customers return the containers after use, and they are cleaned, inspected, and reused for subsequent customers, eliminating the waste associated with traditional single-use packaging while maintaining item protection.

Inventive Principle:
Principle #34Discarding and recovering

3Ease of manufacture

If agents visually assess items to select shipping packages, then packaging decisions can be made, but human error increases leading to inappropriate package selection

Engineering Contradiction:
Improvepackaging selectionVSAvoidpackage size accuracy
Core Design Contradiction:
Ease of manufactureVSMeasurement precision

Solution Approach 1:

The system eliminates the need for agent assessment by allowing customers to self-select appropriate container sizes based on their needs. Customers can choose from various container options when placing their order, and the system automatically provides the appropriate container type, removing human error from the packaging selection process while maintaining ease of use.

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP3723014A1Pickup locations
Publication Date: 2020.10.14 AMAZON TECH INC
  • EP3723014A1 patent drawingFigure 1
  • EP3723014A1 patent drawingFigure 2
  • EP3723014A1 patent drawingFigure 3

AI summary

A pickup location that includes a control station and one or more storage compartment modules provides the ability for items to be ordered and delivered for pickup by a user without having to pack those items in a shipping package prior to shipping from a materials handling facility. Delivering items for pickup by a user without having to package the items prior to shipping, may provide a better experience for the customer, reduce waste in packaging material and a lower cost of delivering the ordered items to the customer.