Automated Pickup Request System for Delivery Boxes
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Solution Overview
Problem
The increasing number of courier services has led to issues with package redelivery due to absent recipients, as existing solutions do not effectively manage package pickup requests when users are not present.
Innovation Solution
A pickup request system that determines the presence or absence of a package in a delivery box and the user's proximity using a combination of sensors and communication devices, automatically requesting pickup when the user is no longer within a predetermined range.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a delivery box is provided for depositing packages when recipients are absent, then package delivery capability is improved, but the system cannot automatically request pickup when users leave the area
Solution Approach 1:
The system performs preliminary actions by detecting user presence/absence and package deposit events before pickup is requested. The determination unit monitors user location and package status, and when the user is detected as absent and a package is deposited, the system automatically generates and transmits a pickup request notification to the user's terminal, eliminating the need for manual pickup request actions.
Solution Approach 2:
The system implements feedback mechanisms where the determination unit continuously monitors user presence status and package deposit events, and based on this feedback information, the control unit automatically adjusts system behavior by sending pickup requests. The user terminal also provides feedback by receiving and acknowledging pickup request notifications, creating a closed-loop automated system.
2Device complexity
If manual pickup request methods are used, then system complexity is reduced, but redelivery occurs due to absent recipients
Solution Approach 1:
The system performs preliminary detection of user absence and package deposit events before redelivery occurs. By proactively identifying when recipients are absent and packages are deposited in the delivery box, the system automatically sends pickup requests to users, ensuring they are notified before attempted delivery, thereby preventing redelivery situations without requiring complex manual intervention systems.
Data Source
AI summary
A pickup request system includes: a determination unit configured to determine presence or absence of a package in a delivery box provided on a site of a building and whether or not a user is present in a first predetermined range including the building; and a control unit configured to request pickup of the package when it is determined that the user has moved from within the first predetermined range to out of the first predetermined range while the package is present in the delivery box.