Per-stage Pipeline Agent Assignment for Communication Systems
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Solution Overview
Problem
Existing communication pipelines lack customization options across multiple stages, leading to limited agent availability and increased complexity in managing and administering these pipelines.
Innovation Solution
Implementing a system where agents are assigned per stage, with an enforcement mechanism ensuring only one agent per stage, allowing for simplified agent logic and greater customization options, and enabling agents to be registered for multiple stages.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple agents are assigned to a single stage, then agent availability increases, but agent logic complexity increases and predictability decreases
Solution Approach 1:
The patent segments the agent assignment by dividing the pipeline into distinct stages, with each stage having its own dedicated agent. This segmentation prevents multiple agents from being assigned to the same stage, thereby maintaining simple and predictable agent logic while still providing customization across multiple stages of the pipeline.
2Reliability
If agents are assigned per stage, then agent logic is simplified and predictability improves, but customization options are reduced
Solution Approach 1:
The patent resolves this contradiction by adding dimensional expansion - allowing a single agent to be assigned to multiple different stages across the pipeline. This dimensional change enables customization options to increase while maintaining the one-agent-per-stage rule, thus preserving predictability and simple agent logic.
3Adaptability or versatility
If dynamic resource adjustment is implemented, then system adaptability to demand increases, but system complexity increases
Solution Approach 1:
The patent implements a self-service mechanism where the system automatically monitors pipeline stage status and dynamically assigns available agents to stages that need them. This self-service approach enables the system to adapt to changing demands without requiring complex manual configuration or management intervention, thus achieving adaptability while controlling system complexity.
Data Source
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AI summary
The customization of communication pipelines having multiple stages. For each stage, a set of agents is identified as available for adding to that stage. Furthermore, any stages that already have an agent assigned are identified. In response to receiving a user selection of an agent to be assigned to a particular stage that does not already have an agent assigned, the selected agent is assigned to the stage. An enforcement agent enforces that there be only one agent assigned at most to each stage. Assignments of agents are made per stage. This allows the functionality of the agent to be simplified more towards augmenting the functionality of the stage. Accordingly, the logic of the agent is simplified, thereby making it more likely that there will be a healthy quality of agents available to select from for each stage.