Plan-Aware Abnormality Determination for Service Systems

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Solution Overview

Problem

Existing abnormality determination technologies lack flexibility in setting criteria, failing to adapt to varying service plans, leading to suboptimal abnormality detection.

Innovation Solution

An abnormality determination system that includes an index acquisition module, a plan data acquisition module, and an abnormality determination module to execute determinations based on acquired indices and plan data, allowing for flexible criterion setting.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If abnormality determination criterion is determined based on real-time trend, then responsiveness to current system state is improved, but flexibility to adapt to different service plans deteriorates

Engineering Contradiction:
ImproveresponsivenessVSAvoidflexibility
Core Design Contradiction:
SpeedVSAdaptability or versatility

Solution Approach 1:

The system performs preliminary actions by acquiring and storing plan data about scheduled services before abnormality determination is executed. The plan data acquisition module collects information about upcoming services, maintenance schedules, and planned changes, allowing the abnormality determination module to compare real-time system state against expected states during these planned events. This enables the system to remain responsive to real-time conditions while adapting its criteria to account for scheduled activities.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The abnormality determination criterion is made dynamic by integrating both real-time trends and plan data. The system continuously adjusts the determination criteria based on the current service plan context, allowing the thresholds and parameters for abnormality detection to change dynamically according to what services are scheduled to run at different times. This dynamic approach maintains responsiveness while adapting flexibility to different service scenarios.

Inventive Principle:
Principle #15Dynamics

2Device complexity

If fixed abnormality determination criterion is used, then system simplicity is improved, but adaptability to varying service plans deteriorates

Engineering Contradiction:
Improvesystem simplicityVSAvoidadaptability
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The system achieves universality by creating a multi-functional abnormality determination framework that handles both fixed criteria scenarios and dynamic plan-specific scenarios through the same infrastructure. The abnormality determination module can operate with simple fixed criteria when no special plans are active, while automatically incorporating plan data when services are scheduled, thus adapting its behavior based on operational context without requiring separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system changes parameters dynamically by adjusting abnormality determination thresholds and criteria based on plan data. When services are scheduled, the system modifies the parameters used for determination (such as expected load levels, resource consumption thresholds, or performance benchmarks) to match the planned service requirements. This allows the system to maintain relative simplicity while adapting to varying service plans through parameter adjustment rather than structural complexity.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS12602278B2Abnormality determination system, abnormality determination method, and program
Publication Date: 2026.04.14 RAKUTEN GROUP INC
  • US12602278B2 patent drawing
  • US12602278B2 patent drawing
  • US12602278B2 patent drawing

AI summary

An abnormality determination system, comprising at least one processor configured to: acquire an index usable in abnormality determination about an occurrence of abnormality in a service providing system for providing a predetermined service; acquire plan data about a plan of the predetermined service; and execute the abnormality determination based on the index and the plan data.