Pointer Position Mode Switching for Remote Support
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Solution Overview
Problem
The switching operation between handwriting mode and operation mode in remote support systems for facility inspections can become complicated, leading to operational burdens for supporters who need to repeatedly switch between these modes.
Innovation Solution
An information processing device that communicates with a terminal device, using an input device and display device to receive and transmit signals, determines the mode based on the position of a pointer on the image displayed, and transmits corresponding mode information to the terminal device, allowing seamless switching between handwriting and operation modes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the supporter manually switches between handwriting mode and operation mode, then the control functionality is complete, but the operational burden increases and efficiency decreases
Solution Approach 1:
The system automatically determines the appropriate mode (handwriting or operation) based on the pointer position detected by the determination unit, eliminating the need for manual mode switching by the supporter. The control unit automatically transmits mode information to the terminal device based on the determined position, allowing the system to serve itself by autonomously selecting the correct operational mode.
2Adaptability or versatility
If the supporter repeatedly switches between handwriting and operation modes, then both functionalities are utilized, but productivity decreases due to complex operations
Solution Approach 1:
The system dynamically adapts the operational mode based on the real-time position of the pointer. The determination unit continuously monitors pointer position, and the control unit dynamically switches between handwriting mode and operation mode accordingly. This dynamic adaptation allows the system to be versatile in handling different operational contexts while maintaining high productivity by eliminating manual switching delays.
3Reliability
If manual mode switching is implemented, then control precision is maintained, but device complexity increases
Solution Approach 1:
The determination unit provides feedback about the pointer position to the control unit, which then automatically adjusts the mode. This feedback mechanism ensures accurate mode selection based on the detected position while reducing the complexity of manual control operations. The system automatically interprets the pointer position feedback and translates it into appropriate mode switching, maintaining reliability without requiring complex manual intervention.
Data Source
AI summary
An information processing device includes a processor configured to receive image information, display an image on the display device, receive a first input signal, display a pointer on a position corresponding to the first input signal, determine whether the position of the pointer is included in a first area of the image, when the position of the pointer is not included in the first area of the image, transmit, to a terminal device, position information and first mode information, and when the position of the pointer is included in the first area, transmit, to the terminal device, the position information and second mode information, receive a second input signal, and transmit, to the terminal device, operation information indicating an operation specified by the second input signal in a state in which the position is included in the first area.