Portable Voice Document System for Phone Call Archiving

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Solution Overview

Problem

Current methods for recording and archiving phone calls lack sufficient data to identify the call and its parties, making it difficult to use as evidence in disputes, and do not allow for easy organization or annotation of large numbers of recordings, which can compromise the integrity of the recordings.

Innovation Solution

A system and method for capturing, sharing, annotating, and archiving phone calls in a computer document format, using a portable voice document file that includes an audio recording, automated call data, user-defined data, and integrity information, allowing for identification, sorting, and secure transfer of recordings.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If phone calls are recorded in standard computer audio file format, then archiving and retrieval within a computer data system is improved, but the ability to identify the phone call and its parties is insufficient

Engineering Contradiction:

Improvearchiving and retrieval efficiencyVSAvoididentification data

Core Design Contradiction:

ProductivityVSLoss of information

Solution Approach 1:

The patent combines the audio recording with automated call data (caller ID, date, time, duration) and user-defined annotations into a single integrated file structure. This merging ensures that identification information is permanently attached to the recording, eliminating the loss of identification data while maintaining efficient computer-based archiving and retrieval.

Inventive Principle:

Principle #5Merging (Combining)

Solution Approach 2:

The patent creates a multi-functional file that serves both as an audio recording container and as a database structure for storing identification data, metadata, and annotations. This universal file format simultaneously provides archiving, identification, searchability, and annotation capabilities, resolving the contradiction between efficient storage and sufficient identification.

Inventive Principle:

Principle #6Universality (Multi-functionality)

2Loss of information

If automated call data is attached to the computer audio file, then additional information to identify parties and organize calls is provided, but the ability to add user-defined call data is limited

Engineering Contradiction:

Improvecall identification dataVSAvoiduser-defined data capability

Core Design Contradiction:

Loss of informationVSAdaptability or versatility

Solution Approach 1:

The patent implements a dynamic file structure that can accommodate both automated call data and user-defined annotations. The system allows the file to adapt by accepting additional user-input information (notes, categories, priorities) beyond the fixed automated data fields, providing versatility while maintaining the core identification capabilities.

Inventive Principle:

Principle #15Dynamics

3Quantity of substance

If phone call recordings are archived in large numbers, then comprehensive record-keeping is achieved, but difficulty in organizing and retrieving specific recordings increases

Engineering Contradiction:

Improvenumber of recorded callsVSAvoidretrieval ease

Core Design Contradiction:

Quantity of substanceVSEase of operation

Solution Approach 1:

The patent replaces manual organization methods with computer-based automated organization systems. The file structure includes built-in metadata fields (date, time, caller ID, duration) that enable automated sorting, indexing, and retrieval operations, making it easy to manage and retrieve large volumes of recordings through electronic search and filter capabilities rather than physical or manual methods.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

4Reliability

If security measures are implemented to maintain integrity of recordings, then the recordings are acceptable as evidence, but the recording process becomes more complex

Engineering Contradiction:

Improverecording integrityVSAvoidrecording system complexity

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

The patent integrates security and integrity features directly into the file structure itself, combining the audio data, metadata, and integrity verification mechanisms (such as checksums or digital signatures) into a unified format. This merging provides reliable evidence-quality recordings with built-in integrity protection without requiring separate complex external security systems.

Inventive Principle:

Principle #5Merging (Combining)

Data Source

PatentUS8335299B1System and method for capturing, sharing, annotating, archiving, and reviewing phone calls with related computer video in a computer document format

Publication Date: 2012.12.18 UNITY LINK LLC

AI summary

The present invention relates to a system and method for capturing, sharing, annotating, archiving, and reviewing phone calls and related computer video output in a computer document format. The system creates a portable, transferable computer file recording of a phone call & computer video (“phone voice recording,” or “PVD”) that contains attached data to help identify, sort, and archive the file while maintaining the integrity of the file. Another aspect of the invention includes a method of using the system comprising initiating a phone call between two parties; beginning a recording of the call and initiating a PVD for the recording; and terminating the call and creating the PVD for the call. Another aspect of the invention includes a method of accessing a PVD by a user, reviewing and/or modifying the PVD, capturing the modified PVD, and sharing the PVD with another user.