Portal Interface Credential Routing for Service Infrastructure

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Solution Overview

Problem

Large entities face challenges in providing seamless access to services across multiple data systems while maintaining configuration control and security, especially when service provider systems undergo modifications, leading to issues with invalid query addresses and authentication.

Innovation Solution

A portal interface with routing, validation, and credential generation modules that validate user entities, generate secure credentials, and route service requests, ensuring seamless access and security through encryption and decryption services, even with system modifications.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a portal interface with validation and credential generation modules is implemented, then security and configuration control are improved, but device complexity increases

Engineering Contradiction:
ImprovesecurityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces a portal interface as an intermediary component between users and service provider systems. This portal includes validation modules that verify user credentials and generate session tokens, acting as a mediator that handles authentication and routing without requiring direct access to backend systems. This resolves the contradiction by centralizing security functions in a controlled interface layer.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system is segmented into distinct functional modules: a portal interface layer for authentication, a validation module for credential verification, a credential generation module for token creation, and backend service modules. This segmentation allows security functions to be isolated and managed independently, improving security while making the overall system complexity more manageable through modular architecture.

Inventive Principle:
Principle #1Segmentation

2Adaptability or versatility

If service provider systems are modified, then adaptability is improved, but reliability of user access deteriorates due to invalid query addresses

Engineering Contradiction:
Improvesystem modification capabilityVSAvoiduser access reliability
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The portal interface performs preliminary validation of user credentials and generates session tokens before users attempt to access service provider systems. By pre-validating authentication and creating standardized access tokens, the system prepares for potential backend modifications without affecting user access. The validated credentials and session tokens remain valid even when backend systems are modified, ensuring continuous user access reliability.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system cushions against future modifications by implementing a portal interface that abstracts user authentication from backend system specifics. The validation module and credential generation module create a buffer layer that protects user access from backend changes. When service provider systems are modified, the portal interface continues to function with existing validated credentials, preventing access disruptions.

Inventive Principle:
Principle #11Beforehand cushioning (Prior cushioning)

3Adaptability or versatility

If multiple data systems are used to allow customer access, then service versatility is improved, but difficulty of detecting and measuring authentication issues increases

Engineering Contradiction:
Improveservice access versatilityVSAvoidauthentication issue detection
Core Design Contradiction:
Adaptability or versatilityVSDifficulty of detecting and measuring

Solution Approach 1:

The portal interface implements feedback mechanisms through standardized logging and validation responses. When users authenticate through the portal, the validation module generates standardized logs and session tokens that provide feedback about authentication status. This standardized feedback system makes it easier to detect and measure authentication issues across multiple data systems, as all authentication events are recorded in a consistent format that can be monitored and analyzed centrally.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS20240248999A1Systems and methods for interfacing with service infrastructure
Publication Date: 2024.07.25 VERIZON PATENT & LICENSING INC
  • US20240248999A1 patent drawing
  • US20240248999A1 patent drawing
  • US20240248999A1 patent drawing

AI summary

An example method includes receiving a query comprising a first identifier of a first entity at a portal interface controlled by a second entity. The first entity is validated based on the first identifier to generate a validated first entity. A first credential is generated based on the validated first entity and a second identifier generated by the second entity for the first entity. The first credential is sent to the first entity. Service request data is sent to the first entity. An order request associated with the service request data and a second credential is received at the portal interface. Responsive to validating that the second credential matches the first credential, an order response corresponding to the order request is sent.