Portal Server Context-Linking for Unified Document Access

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Solution Overview

Problem

Enterprise portals face challenges in efficiently locating and displaying context-relevant information by linking business objects with documents, requiring complex queries and lacking a unified interface for accessing multiple resources.

Innovation Solution

A system and process that utilize a portal server to associate business information with documentation, enabling automatic linking and display of context-relevant content through event handling, translation, and configuration, allowing users to access related documents via a unified interface.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If complex queries are used to find documents related to business objects, then the completeness of information retrieval is improved, but the complexity of the system and ease of operation deteriorate

Engineering Contradiction:
Improvecompleteness of information retrievalVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary component that automatically links business objects with related documents. This intermediary establishes and maintains relationships between business objects and documents without requiring users to execute complex queries, thereby preserving information completeness while reducing system complexity and operational burden.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary actions by pre-establishing links between business objects and related documents. These relationships are created and maintained in advance, so when users need information, the relevant documents are already associated with the business objects, eliminating the need for complex search queries at runtime.

Inventive Principle:
Principle #10Preliminary action

2Measurement precision

If complex queries are required to locate relevant information, then the precision of information retrieval is improved, but the ease of operation deteriorates

Engineering Contradiction:
Improveprecision of information retrievalVSAvoidease of accessing information
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The system provides self-service functionality by automatically managing the association between business objects and documents. The system autonomously maintains these relationships without requiring user intervention or complex query formulation, thereby preserving retrieval precision while significantly improving ease of operation.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

An intermediary mechanism automatically links business objects with their related documents, ensuring precise information retrieval without requiring users to construct complex queries. This intermediary handles the matching and association logic, making the system both precise and easy to use.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If multiple separate components maintain business objects and documents, then the specialization of components is improved, but the unity of access interface deteriorates

Engineering Contradiction:
Improvespecialization of componentsVSAvoidunity of access interface
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent implements a unified interface that provides universal access to both business objects and documents through a single portal. This interface integrates multiple functions, allowing users to access specialized components and their associated documents through one unified entry point, thereby maintaining component specialization while achieving interface unity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system merges the access points for business objects and documents into a single unified interface. While the underlying components remain specialized and separate, their access is combined through a portal that presents a unified view, allowing users to interact with both types of resources through one interface rather than multiple separate interfaces.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS12166692B2Configurable views of context-relevant content
Publication Date: 2024.12.10 OPEN TEXT CORP
  • US12166692B2 patent drawing
  • US12166692B2 patent drawing
  • US12166692B2 patent drawing

AI summary

Providing access to content is disclosed. An indication of a context is received. Access is provided to a context-relevant subset of a body of managed content. In some cases, the context-relevant subset includes a document relevant to the content.