Post-Acquisition Assessment Matching System
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Solution Overview
Problem
Consumers face challenges in finding the best assessment for an item due to time-consuming comparison searching and the risk of acquiring from less reputable providers, potentially missing better offers after making a purchase.
Innovation Solution
A post-acquisition assessment-matching system that receives interaction information, determines if an item is available for a better assessment, compares the initial assessment with the new one, adjusts the amount accordingly, and completes the interaction based on the finalized amount, allowing consumers to benefit from a more favorable assessment without additional action.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a person conducts comparison searching for assessments before making an acquisition, then they may find a better assessment, but the process is time-consuming and tedious
Solution Approach 1:
The system performs assessment comparison and identification of better assessments in advance, before the consumer completes the acquisition. By pre-identifying better assessments and preparing adjustment information, the system eliminates the need for consumers to conduct time-consuming comparison searches after purchase, while still ensuring they receive the benefit of the best available assessment.
Solution Approach 2:
The system automatically performs the assessment comparison and adjustment process without requiring consumer action. Once the acquisition is completed, the system autonomously identifies better assessments, calculates adjustments, and processes refunds or credits, freeing the consumer from the tedious manual comparison searching process.
2Productivity
If a person does not conduct comparison searching, then they save time and effort, but they may miss out on better assessments from more reputable providers
Solution Approach 1:
The system provides feedback to the consumer about better assessments available from other providers. After an acquisition is completed, the system automatically notifies the consumer if a better assessment is found, including information about the alternative provider and the adjustment amount, enabling the consumer to make informed decisions without having to proactively search.
Solution Approach 2:
The system acts as an intermediary between the consumer and multiple providers. It automatically compares assessments across different providers, identifies the best option, and facilitates the adjustment process, bridging the gap between the consumer's initial acquisition and the availability of better assessments without requiring the consumer to directly engage in comparison shopping.
3Reliability
If the system adjusts the assessment after acquisition, then the consumer benefits from a better assessment, but the interaction completion process becomes more complex
Solution Approach 1:
The assessment adjustment functionality is extracted as a separate post-acquisition process. Instead of complicating the initial acquisition flow, the system handles assessment comparison and adjustment as a distinct subsequent operation, allowing the core acquisition process to remain simple while adding the benefit of post-purchase assessment matching.
Data Source
AI summary
A computer-implemented method for post-acquisition assessment matching may include: receiving interaction information associated with a completed interaction involving an item acquired for a first assessment, the interaction information including an item identifier associated with the acquired item and the first assessment; in response to receiving the interaction information, determining whether the item is available for a second assessment based on the item identifier; in response to determining the second assessment for the item, comparing the first assessment with the second assessment; and in response to determining that the first assessment is higher than the second assessment based on the comparison: adjusting the first assessment based on the second assessment; determining a finalized amount for the interaction based on the adjusted first assessment for the item; and causing completion of the interaction based on the finalized amount.